Ratings and reviews
Reviews
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Review titled Not good
Rated 1 star out of 5
by Anonymous - Posted on 20 April 2024
Having problems with my hands since October.. doctors just keep giving me different creams which none work .. hands get so sore I can't use them if I knew how to put a complaint in I would as this is not fair not getting the help you need
Visited April 2024
Review titled Oaks Place Surgery
Replied on 23 April 2024
We are sorry to hear you are unhappy with our service, please ring us on 0151 495 5410 so that we can look into your concerns.
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Review titled No Help
Rated 1 star out of 5
by Anonymous - Posted on 06 June 2023
Spoke to the gp on numerous occasions about a specific thing! No help fobbed off and was gave medication for anti sickness which was useless because I had pain! Avoid this practice I just moved from this one today to another one! Zero star practice and reception staff are beyond unhelpful!
Visited May 2023
Oaks Place Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Cheryl Cannon - Posted on 11 November 2022
Had an appointment today they brought in an agency ANP she was fabulous, so professional and caring. understanding and helpful. I hope she becomes a permanent staff member. I have been with the practice for over 30years. Reception staff are great. Obviously the situation in the whole country at the moment with dr appointments is difficult but the reception staff do try to help. However i do wish they had signed up to Gp extra. That would have been a bonus
Visited November 2022
Review titled Oaks Place Surgery
Replied on 14 November 2022
Thank you for your review. GP Extra is a Widnes based extended hours service which Oaks Place Surgery have been using since its commencement. It currently works out of Highfield Hospital with appointments weekday evenings and Saturdays. To book or cancel an appointment please contact the surgery during opening hours. https://www.widneshighfieldhealth.co.uk/gp-extra/ Helen Operations Manager
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Review titled Great Practice but Incredibly Rude Doctor
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2022
Services at Oaks Place are generally very good, repeat prescriptions are dealt with quickly, nurse is fantastic however if you need anything from the GP it is horrific. She's rude, unhelpful and that's if you ever get chance to speak to her after triage or she fobs you off with a number for somewhere else or a self referral for anyone thats not her.
Visited October 2022
Oaks Place Surgery has not yet replied.