Saddlers Health Centre - Ratings and reviews
Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Zoe - Posted on 04 May 2024
Got through the phone line very easy at 8am and got an appointment straight away and got all medication needed the same day
Visited May 2024
Saddlers Health Centre has not yet replied.
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Review titled Friendly team, pleasant service
Rated 5 stars out of 5
by Mersina - Posted on 04 May 2024
Second visit, the team were friendly and approachable - from the receptionist to the nurse that looked after me. Thank you for a pleasant service.
Visited May 2024
Saddlers Health Centre has not yet replied.
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Review titled A friendly reception
Rated 5 stars out of 5
by Rosemary - Posted on 03 May 2024
I went for a scan, and i was well attended to right on time. I was nicely welcomed and directed. The lady assisting engaged my kids while I was been attended to and this made me happy as she tried her best not to make the baby cry till she slept off.
Visited May 2024
Saddlers Health Centre has not yet replied.
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Review titled Unclear
Rated 3 stars out of 5
by Gill Fitzpatrick - Posted on 06 April 2024
If checking in on automated screens it needs to tell you where to wait. Not just say take a seat in the waiting room. There’s more than one waiting room. Answer the phone quicker Stop making us call at 8.00am gif appointments. Allow us to advance book
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Worst GP practice
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2024
The service is not goof as i have been calling since Tuesday and they told me that there were no available appointments, meaning I had to call again Wednesday and she told me to see a doctor face to face and today when i called I never got an appointment which is absurdly, ever since I’ve registered here, I haven’t seen one single doctor and when you call and call and call them and can’t get through to them, they then tell that all the appointments are taken. I am a person who struggles with arthritis, it is crucial for me to see a doctor every few weeks and this GP Practice has got to be the worst practice period!
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Huw - Posted on 12 April 2024
It was very plesant thank you they exsepted me five minutes late the doctor was very plesant l will go there againe thank for your help
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Lee archer - Posted on 17 April 2024
Nice and friendly staff listened to what I said and answered all my concerns and I felt very comfortable
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Amazing Doctors and staff
Rated 5 stars out of 5
by Leandra - Posted on 18 April 2024
This, Doctors Surgery is a breath of fresh air, especially coming from my previous Surgery that never would listen to me or could even make an appointment. This surgery literally has saved my life. They answer the phone always, and they always follow up with a They answer the phone always, and they always follow up with a text message if need be to inform me of anything else I need to know. Every appointment. I am listened to respected given time to explain my ailments, and they are always willing to help treat me and look out for my well-being and care. Receptionist staff are amazing. Very polite, always listen and do their job effectively and efficiently. The nurses are amazing they go above and beyond to achieve all the tests I am meant to have they are always there to help and put me at ease. The doctors are so amazing efficient, effective and practice person centred care allowing me to express myself and explain what my problems are without interference or cutting the appointment short which is happened in my previous Surgery. Hence the reason I moved to this surgery. Presently I would recommend this surgery to anyone who needed Efficient and effective doctors nurses and reception staff because they are great. It is actually a joy to go to the doctors appointment now. I had several problems that needed attention diabetes being the most important. This surgery has now got that under control and started giving me my medication which at my previous surgery was stopped abruptly and without informing me. This surgery has now got my diabetes in Cheque, I’ve had all my diabetes foot Checks blood tests and anything else to regulate my blood glucose levels. They are referring me to various services that I need which I have been asking for for over two years with my previous surgery upon going to appointments with this surgery. My referral was sent off straightaway giving me hope And confidence to fix problems I’ve had in the new future.
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled Great & professional practice
Rated 5 stars out of 5
by Neha Noor Rehman - Posted on 12 April 2024
Thank you for the special, excellent care provided by the surgery. I have great confidence in my doctor and her abilities. Highly recommended!
Visited April 2024
Saddlers Health Centre has not yet replied.
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Review titled First time at this gp surgery
Rated 5 stars out of 5
by Joanne - Posted on 03 May 2024
Had an appointment with the nurse as a first time patient,very clean and uncluttered, first appearance was very nice,had to speak to reception lady,needs alittle customer service as alittle abrupt I'd never been before but was spoken to like I new my way round,hca in room 19 was very nice,not seen a gp yet .
Visited April 2024
Saddlers Health Centre has not yet replied.