Heathcote Street Surgery - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2024
Fast booking appointment and appointment with doctor for medication to alleviate problem and aid recovery ,
Visited February 2024
Review titled Heathcote Street Surgery
Replied on 29 February 2024
Thank you so much for taking the time to provide feedback for the surgery. We have tried really hard to improve the appointment system and I am happy to hear that this is working well. Thanks again Sharon Beetson Practice Manager
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Review titled An exemplary medical student
Rated 5 stars out of 5
by Guy Danner - Posted on 10 May 2023
My appointment began with a young medical student before seeing a G.P. He was very polite, listened to my problem, was very thorough in his examination and agreed with my observations as I had experienced this problem before. He then called the G.P. in and whilst discussing me with her I was completely included in the conversation. I felt totaly at ease throughout the whole appointment and the diagnosis and medication prescribed began to relieve the pain I was in almost immediately .
Visited May 2023
Review titled Heathcote Street Surgery
Replied on 31 May 2023
Mr Danner, thank you very much for your review on our medical students it is great to hear such positive feedback. I will pass this feedback onto the student in question. Thanks
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Review titled Reception staff went above and beyond
Rated 5 stars out of 5
by Y Webb - Posted on 31 May 2022
My friend whilst visiting from Scotland need a prescription. As she is not in the English system this became very difficult. The reception staff were so helpful. They dealt with her very professionally and efficiently. Thank you for all your help.
Visited May 2022
Review titled Heathcote Street Surgery
Replied on 07 June 2022
Thank you so much for your positive response regarding the receptionists at the surgery, they have had a really difficult job of late and it is nice to hear such positive feedback. I will pass this on to the receptionists. Thank you for taking the time to comment on the service. Sharon Beetson Practice Manager.
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Review titled Amazing practise!
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2022
Had an extremely positive experience with both my GP and the practise nurse. They were very understanding and compassionate when listening to my health concerns. Overall, I felt very comfortable here and would 100% recommend this practise to others!
Visited May 2022
Review titled Heathcote Street Surgery
Replied on 16 August 2022
Thank you so much for taking the time to post this positive review regarding the practice. It is much appreciated and I will pass on your feedback to our GPs and Practice Nurse. Once again thank you. Regards Sharon Beetson Practice Manager