Black Torrington Surgery - Ratings and reviews
Reviews
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Review titled Helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2022
We recently moved to the area and our son has very complex health needs so we were very worried about the transition to a new practice. Although we have not seen a Gp face to face we have had several communications via the phone. All of the staff have been very helpful. The initial phone consult took over an hour but we were not made to feel rushed and and all of our sons needs were addressed and plans put into action. The receptionists have all been very kind and helpful and the practice nurse has been very supportive. Thank you Blake House surgery.
Visited May 2022
Black Torrington Surgery has not yet replied.
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Review titled Worst practice I've come across in 50 years
Rated 5 stars out of 5
by Anna - Posted on 24 May 2022
Worst medical practice I've come across in 50 plus years. So been a patient for one and a half years, no visits to the surgery as nothing wrong. So when my back went, they didn't respond for four days leaving me in agony. Then they wanted me to drive (impossible with that condition) to pick up a prescription. My partner could pick one up from a chemist in Okehampton but they can't do that as they don't do electronic prescriptions unlike every other practice around here. In the interim I've seen (at my own cost) a private physio, oesto and chiropractor. One other matter they wanted to know why I hadn't completed a review of their practice when todate they have never we've seen me. So if you're thinking about moving to this practice. Don't. Go to Okehampton or Holsworthy
Visited May 2022
Black Torrington Surgery has not yet replied.