Woodbury Surgery - Ratings and reviews
Reviews
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Review titled Wonderful team
Rated 5 stars out of 5
by John Roberts - Posted on 20 January 2024
From the receptionist (wonderful smile) through to the nursing team , pharmacist more than wonderful. I cannot praise enough their corporation and admin one lady tears the envelope up. easy,. They look after Lidia, my wife and I like a private service thank you thank you thank you. Just a criticism, a management decision to move a staff member did upset a lot of pations . But I think it has been resolved!
Visited November 2023
Woodbury Surgery has not yet replied.
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2023
Thank you so much for providing such an efficient and friendly GP surgery. Every time one of the family have needed help it has been a really positive experience. Thank you
Visited August 2023
Woodbury Surgery has not yet replied.
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Review titled Beat Practice I have known
Rated 5 stars out of 5
by Antony Willis - Posted on 17 July 2023
Woodbury Surgery is a fantastic practice. I have never had a negative experience in my 20 years. Friendly staff and Doctors. I find the online consultations suit me well.
Visited July 2023
Review titled Woodbury Surgery
Replied on 19 July 2023
Dear Antony Thank you for taking the time to leave us feedback. It's good to hear your positive comments about the staff and our online service. I've passed this on to the whole team. Gill, Practice Manager
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Review titled Speedy helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2023
I was really impressed with Woodbury surgery today. I called just after 8 am about an urgent problem and my call was answered promptly. The receptionist was really helpful. A GP called me back within the hour and sorted my problem really quickly and efficiently. I had picked up a prescription by 10 am. Thank you for all your help today.
Visited May 2023
Review titled Woodbury Surgery
Replied on 19 July 2023
Dear Patient Thank you for taking the time to leave feedback. I'm pleased to hear that you had such a positive experience of our service and have passed this on to the whole team. Gill, Practice Manager
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Review titled So lucky to have such an excellent surgery in Woodbury
Rated 5 stars out of 5
by Fiona - Posted on 20 April 2023
I have been with Woodbury Surgery for a number of years and have found them to be consistently helpful, kind, caring and understanding of not only my needs but my family’s needs too. During Covid they were marvellous when I did need medical help and they quickly sorted out their ways of coping whilst the country were having great difficulties. As a patient with a long term health condition they have treated me with compassion, excellent medical care and helpful advice and follow ups to help me to manage my condition. All the staff remain constructive even when under great pressure and have always gone “the extra mile” when needed. I cannot recommend them enough.
Visited April 2023
Review titled Woodbury Surgery
Replied on 24 April 2023
Thank you for taking the time to review our service and for your positive feedback which will be shared with the whole Practice team.
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Review titled Great practice
Rated 5 stars out of 5
by David Levy - Posted on 23 March 2023
We have needed to use the practice a few times over the last few months. They have been fantastic each time. Extremely thorough, efficient and professional. A wonderful service, thank you!
Visited March 2023
Review titled Woodbury Surgery
Replied on 24 April 2023
Thank you for taking the time to review our service and for your positive feedback which will be shared with the whole Practice team.
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Review titled Extremely helpful and responsive service
Rated 5 stars out of 5
by J Bashforth - Posted on 08 September 2022
I needed to temporarily register at the practice where a relative is registered as I had neglected to take my medication with me when visiting. I am registered at a large group practice in the South East of England and access has been a problem. There was no trouble with Woodbury Surgery as I was first in the queue on both occasions that I needed to contact them. My prescription request was authorised and issued in a very efficient manner. All the staff who dealt with me were polite and professional and I am very grateful for their support.
Visited September 2022
Woodbury Surgery has not yet replied.