Chilcote Practice - Ratings and reviews
Reviews
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
Brilliant supportive practice. I live elsewhere but support my parents in law with their care and with their permission speak to the team when they need me to. I submitted an online form recently and had a call that day from a lovely gp who answered all my questions and shared a clear plan for next steps. Their named GP has always been very supportive as well with great patience. Thank you to the whole team for all you do to care for our family during such tricky times in the NHS from the lovely receptionists, the team processing prescriptions, all of you in the back office and admin doing all the unseen and so important work, the lovely nursing team who care for them with such compassion and the management for keeping it all running so smoothly. I feel very lucky that our family are registered with you!
Visited January 2024
Chilcote Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
Treated with respect and dignity at all times from the initial phone call to seeing the GP concerning my worries and finding the staff very efficient. Thank you for the prompt attention.
Visited December 2023
Chilcote Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Catherine Tucker - Posted on 24 August 2022
After leaving my last drs. And joining chilcote practice. I have to say it was the best move I made. Everyone has been very helpful, friendly, if I have needed a call back or appointment to see a dr. I have received it. My son has been so impressed he has also changed to chilcote.
Visited August 2022
Chilcote Practice has not yet replied.
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Review titled Disapointing
Rated 2 stars out of 5
by Ann - Posted on 05 August 2022
I do appreciate GPs are over worked but that's not the pts fault. I'm a carer myself and if I'd spoken to my clients, in the way I have been spoken to a few times at this practice, I don't think I'd still have a job. There are many professions over worked but we still need to be compassionate and patient with each other. Patients shouldn't be made to feel that they are to blame for their predicament, or that they are not worthy of care. I didn't feel listened to either, neither do I think I received a high standard of care. Sorry but I speak as I find.
Visited May 2022
Review titled Chilcote Practice
Replied on 11 August 2022
Dear Ann Thank you for your review of Chilcote Surgery. We are sorry to learn that you feel that you were not listened too or received a high standard of care. We always want to work with patients regarding their care and are keen to address any concerns through further discussion. Please contact the surgery by email or telephone and we can look into your concerns. Chilcote Surgery
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Review titled The best GP practice
Rated 5 stars out of 5
by Sarah C - Posted on 08 May 2022
This GP practice is well managed and has a great team of healthcare professionals. The call back service has proven to be a huge success and even during the covid pandemic the staff have worked tirelessly to still provide an excellent service. I have spoken,or had dealings with, almost every GP at chilcote surgery. Both as a healthcare professional and a patient and each and everyone have been really helpful. I would not hesitate in recommending chilcote surgery to anyone.
Visited April 2022
Review titled Chilcote Practice
Replied on 13 May 2022
Dear Sarah, Many thanks for your comments which will be shared with all concerned. Kind regards, Chilcote Surgery.