Castle Place Practice - Ratings and reviews
Reviews
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Review titled Very poor.
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2023
This practice seems to be run for the benefit of the staff not the patient. Trying to get an appointment is a joke. If it closed I don't think it would be missed.
Visited November 2023
Castle Place Practice has not yet replied.
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Review titled Not a good place
Rated 2 stars out of 5
by Anonymous - Posted on 12 October 2023
Telephone receptionist recently made me feel anxious about my condition as was not listening to me and my experience prior to calling . Found her tone very brash sounding and rushing to speak / gave me no real calming time to explain .Only when I had to tell her in my own words how much pain I was in did she put me on hold /twice coming back with a harsh offer of an appointment in 14 days which was almost laughable as I needed urgent care / finally put on hold again and came back with one in 48 hrs . So felt relieved to finally be seen but the whole conversation was not nice and made me anxious which I didn’t want to add to my pain . They need to have a more sympathetic ear at times like especially personal care female to female/ need to listen .
Visited October 2023
Castle Place Practice has not yet replied.
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Review titled Mislead
Rated 1 star out of 5
by Anonymous - Posted on 27 October 2023
My 70+ mother was 'diagnosed' with dementia, awaiting referral. Weeks later, and after contacting the DVLA to revoke her drivers licence, she has high blood pressure! After weeks of heartache following this, she was referred to the local gym but wasn't eligible as she was on medication for high blood pressure, which she is yet to be prescribed! 'Pee poor' is a very fair review for this practice. I appreciate the NHS is on its backside, but it's little wonder if it's doctors are overreacting like this and impacting an otherwise relatively healthy women. Generations of the family have been affected by this, along with the mental health and emotional wellbeing of my mother. Do not use Castle Place Practice if you value your health!
Visited October 2023
Castle Place Practice has not yet replied.
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Review titled poor care
Rated 3 stars out of 5
by Anonymous - Posted on 29 March 2023
after suffering thrush 3 times in last 6 weeks and receieving tablets from them, after requesting some more get amessage say i need a phone consultation in 3 weeks, this is not good as am expected to suffer with full discomfort when i have requested seeing some one to try and resolve the reoccurance
Visited March 2023
Castle Place Practice has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 November 2022
Phoned in morning and got an appointment with senior practitioner for that same day for a psoriasis breakout. Due to me not feeling good in myself due to bereavement, he gave me time, compassion, he listened and gave me sound advice. I left feeling that he really cared. Thank you.
Visited November 2022
Castle Place Practice has not yet replied.