Tamar Valley Health - Ratings and reviews
Reviews
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Review titled Helpful & Friendly service
Rated 5 stars out of 5
by Brian Jones - Posted on 09 June 2023
On Thursday 8th June , I visited to Callington Pharmacy to resolve a Medication query . The young lady on the front desk who dealt with my query was so helpful , understanding and quickly resolved the query. Would you please pass on to her my thanks and appreciation for all her help yesterday afternoon, she is a good ambassador for Tamar Valley Health.
Visited June 2023
Review titled Tamar Valley Health
Replied on 23 June 2023
Dear Mr Jones, Many thanks for taking the time to leave your positive feedback about your recent visit to the Practice, it is much appreciated. Kind Regards TVH
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Review titled Prompt and effective Service
Rated 4 stars out of 5
by Derick Barnes - Posted on 11 February 2023
The practice provided a prompt and effective service in helping me regain my hearing, due to blocked ears. I recommend they continue offering ear wax clearance procedures and hope they offer micro-vacuum, which I understand is being considered by the GP’s. Well done to all the staff in maintaining an effective NHS Service.
Visited February 2023
Review titled Tamar Valley Health
Replied on 17 February 2023
Dear Mr Barnes, Many thanks for taking the time to leave your review. I am glad we were able to help you with your hearing problem. We regularly review our services to ensure we are offering the best care we can and we are always looking at what we can develop further. Kind Regards Laura-Ann Practice Business Manager
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Review titled Service from the Callington Pharmacy
Rated 5 stars out of 5
by Brian Jones - Posted on 22 February 2023
Would you please pass on my thanks and appreciation to the one of the ladies who were on duty today 22nd February. She dealt with my query relating to a Medication request in a most helpful and understanding manner. Her warmth of smile at the initial conversation portrayed an indication of Wanting To Help. Thank you Brian Jones
Visited February 2023
Review titled Tamar Valley Health
Replied on 06 March 2023
Dear Mr Jones, Thank you for taking the time to leave your positive feedback. We are glad you found the staff to be helpful and I will ensure this feedback is passed on. Thanks again Laura-Ann Practice Business Manager
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Review titled Service from the Callington Pharmacy
Rated 5 stars out of 5
by Brian Jones - Posted on 22 February 2023
Would you please pass on my thanks and appreciation to the one of the ladies who were on duty today 22nd February. She dealt with my query relating to a Medication request in a most helpful and understanding manner. Her warmth of smile at the initial conversation portrayed an indication of Wanting To Help. Thank you Brian Jones
Visited February 2023
Review titled Tamar Valley Health
Replied on 06 March 2023
Dear Mr Jones, Please see our other response to your feedback. Many thanks for taking the time to do this. Kind Regards Tamar Valley Health
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Review titled Outstanding Primary Care
Rated 5 stars out of 5
by John Kidd Fyffe - Posted on 09 November 2022
I was recently seen by a Dr on Monday 7th Nov and this GP is everything you would expect of a caring, professional and first-class doctor. She was attentive, caring, thorough and even followed up the next day with a telephone call. She is a great credit to the NHS and the Callington Surgery and I only wish that every experience with the NHS was at this high standard. Outstanding Quality Care...Thank You John
Visited November 2022
Review titled Tamar Valley Health
Replied on 20 November 2022
Dear Mr Fyffe, Many thanks for taking the time to leave this positive review. We are pleased that your experience matched the quality of care we strive for, for all of our patients at the Practice. Kind Regards Tamar Valley Health
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Review titled Pharmacy staff go above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2022
Due to complete failure by our designated local pharmacy I had to go beg doctors pharmacy for help. The gentleman I spoke to was amazing and so helpful. He managed to help us and arrange it so my husband wouldn't run out of his medication by asking another towns pharmacy to deliver (I can't drive and am a carer so can't nip out without arranging cover). I can not praise them enough, they were clearly extremely busy but he still helped us, (even though he didn't have too) I am as so greatful and I wish I had asked for his name so I could thank him properly on here. An incredible person who has made the world of difference to this family today.
Visited August 2022
Review titled Tamar Valley Health
Replied on 06 September 2022
Many thanks for taking the time to leave this review. We are glad that we were able to help you with your medication problem. We always strive to do our utmost to help wherever possible. Kind Regards Tamar Valley Health
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Review titled Great practice
Rated 5 stars out of 5
by Andy - Posted on 08 September 2022
Over the last 33 years I have been in the care of the Tamar Valley health centre. I consider myself to be so fortunate to be cared for so well. Last Monday I visited and the receptionist , brought out of retirement, was fantastic. So helpful and efficient. Well done all.
Visited August 2022
Review titled Tamar Valley Health
Replied on 14 September 2022
Dear Andy, Thank you for taking the time to leave this 5 star review. We are glad that you have received the good care we strive to give to all of our patients at the Practice. Your kind feedback will be passed on to the staff member mentioned. Kind Regards Laura-Ann Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Andy - Posted on 08 September 2022
Over the last 33 years I have been in the care of the Tamar Valley health centre. I consider myself to be so fortunate to be cared for so well. Last Monday I visited and the receptionist , brought out of retirement, was fantastic. So helpful and efficient. Well done all.
Visited August 2022
Review titled Tamar Valley Health
Replied on 14 September 2022
Please see our response to other review - it looks like this is a duplicate. Kind Regards Tamar Valley Health