Tudor Lodge Surgery - Ratings and reviews
Reviews
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Review titled Picked up on early stage cancer that I ignored
Rated 5 stars out of 5
by Anke - Posted on 01 April 2024
The GP I saw recently picked up on some vague complaint that I mentioned casually and did not feel important. She then suggested I’d have a scan just to check, and to my great shock early stage cancer was detected, for which I am being fast-tracked for surgery in a week’s time. So in my case she may very well have saved my life or has at least improved my chances dramatically. In my experience everyone has been more than kind and helpful at this surgery.
Visited March 2024
Tudor Lodge Surgery has not yet replied.
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Review titled Treatment of elderly people
Rated 2 stars out of 5
by Anonymous - Posted on 19 March 2024
My 91 year old housebound mother has been asking for a very long time to have someone come and assess her for pain as she is unable to get to the surgery. She has been promised call backs which never happen and, due to her age (and generation), she doesn’t like ‘to be a nuisance’. Today she was called by the physio and has been offered a knee injection (the knee isn’t the issue- it’s her hip but they said no, she could have a knee injection) but apparently no one can visit her at home to administer it so they booked her an appointment and she needs to organise getting herself to the surgery. The last time she went to the surgery it took 2 people to get her there. She is in so much pain (constantly) that getting in and out of the car is impossible without her screaming. As it happens, I will be visiting her this weekend so will try and get her there, although the last time I tried to get her in my car (about 2 years ago) it was so painful for her that we gave up and she said never again. She constantly tells me that they don’t care about her because she’s so old and they don’t want to bother. She has been with this surgery for about 40 years and I am appalled by the lack of care she is shown. I know that other surgeries will do home visits for steroid injections but she has been told categorically that it’s not possible. I told her this today and she said maybe I should tell the NHS this…so here I am.
Visited March 2024
Tudor Lodge Surgery has not yet replied.
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Review titled Doctor Access
Rated 3 stars out of 5
by Anonymous - Posted on 31 October 2022
Today I sent a request to see a Doctor on 'Ask My GP.' I explained my health problem and explained that it was a contributing factor to a poor quality of life. I was not granted that request. A Nurse replied asking me to fill in a Questionnaire regarding my health problem. This will take at least 2 weeks to process and may lead to an appointment to see a Nurse. I have lost faith in this Practice. I can't remember the last time I saw my G.P. and my medication has not been checked for years. I am 77 years old and because of my age I feel that my health problems are of no real concern to this Practice.
Visited October 2022
Review titled Tudor Lodge Surgery
Replied on 31 October 2022
Thank you for taking the time to report your experiences. I would very much like to look into this for you. Could I ask you to please get in touch with me so I can do this? I can be contacted at Suzie.Heller@nhs.net I look forward to hearing from you - we are here to support you and I will help in any way I can.
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Review titled overall great practise and kind and caring!!!
Rated 5 stars out of 5
by russell federman - Posted on 06 July 2022
for 34 years this practice has looked after myself and my family in a professional and caring manner thank you tudor lodge
Visited July 2022
Tudor Lodge Surgery has not yet replied.