The Cedars Surgery - Ratings and reviews
Reviews
-
Review titled Fantastic experience
Rated 5 stars out of 5
by Dermot O’Shea - Posted on 18 January 2024
My doctor and the whole reception are amazing. I was given an appointment the same day and I’m so grateful to my Doctor who really is a person who cares and is very thorough, I couldn’t fault anyone here at Cedars in Maidenhead. Absolutely brilliant service.
Visited January 2024
The Cedars Surgery has not yet replied.
-
Review titled Care and clarity
Rated 5 stars out of 5
by H MacDonald - Posted on 18 January 2024
I saw a GP this morning to discuss my recent stay in hospital. I knew he was very competent but expected a quick chat with a busy doctor. In fact it was far more than that. He went through everything in the hospital report very clearly and took the time to demonstrate how I could watch for symptoms that might mean I needed to contact the surgery.He was very professional, but at the same time warm and friendly. This was in complete contrast to the hospital, where I was very well treated, but staff had very little time to explain anything. I now have a clearer picture of my condition, and appreciate the time he took to make sure I understood everything, although there was a very full waiting room.
Visited January 2024
The Cedars Surgery has not yet replied.
-
Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
As someone who works for the NHS themselves as a nurse practitioner (both in A&E and in primary care) I understand the pressures. I cannot explain how wonderful this surgery has been. I registered earlier this year and asked for a routine (expecting two month wait) appointment for acne and was seen within three weeks. I am currently pregnant and have had a few problems with bleeding, hyperemesis and deranged bloods. I have been given appointments regarding this either the same day or next day despite putting a request on E/-Consult as a non urgent request. The doctors and ANP I have seen have been amazing. Efficient, caring and kind- to the point where when i was vomiting a lot and keen to avoid hospital admission the doctor i saw advised me to take my newly prescribed medicine from the pharmacy and come back to sit in the surgery for 30 mins (where I would be visible) to make sure I could tolerate them. Cedars has been absolutely exemplary and I am so grateful to you all. Thank you.
Visited November 2023
The Cedars Surgery has not yet replied.
-
Review titled Constantly Impressed
Rated 5 stars out of 5
by Barnes - Posted on 22 March 2023
Since joining Cedars a few years ago I have been consistently pleasantly surprised by how compassionate, efficient and helpful all members of their team are. The reception staff are lovely, the GPs are thorough and kind and the nurse I’ve visited was also wonderful. It’s exactly what I want from a doctors surgery for my family and miles above what I expected.
Visited March 2023
Review titled The Cedars Surgery
Replied on 08 September 2023
Thank you for your comments. It is always nice to receive positive feedback from patients and I will pass your comments onto the team. Please do not hesitate to contact us if we can be of any further assistance at cedars.reception@nhs.net Best regards Alan Mackay Practice Manager
-
Review titled Caring practice
Rated 5 stars out of 5
by Lindsey - Posted on 21 March 2023
I've been worh the surgery 14 years and have always found all the staff to be caring kind and helpful. They listen and understand in the last month I've had a number of appointments for a medical issue and they have been outstanding
Visited February 2023
Review titled The Cedars Surgery
Replied on 08 September 2023
Thank you for your comments. It is always nice to receive positive feedback from patients and I will pass your comments onto the team. Please do not hesitate to contact us if we can be of any further assistance at cedars.reception@nhs.net Best regards Alan Mackay Practice Manager
-
Review titled Wonderful practice
Rated 5 stars out of 5
by Sue Saunders - Posted on 22 November 2022
I am very thankful to be a part of this surgery. All service is excellent. The receptionists are empathic, good listeners and provide efficient and swift answers. The doctors and nurses have all been wonderfully attentive and thorough and have provided great medical input and interventions. I couldn’t be more grateful to be a part of Cedar’s Surgery.
Visited November 2022
Review titled The Cedars Surgery
Replied on 23 November 2022
Thank you for your comments. It is always nice to receive positive feedback from patients and I will pass your comments onto the team. Please do not hesitate to contact us if we can be of any further assistance at cedars.reception@nhs.net Best regards Alan Mackay Practice Manager
-
Review titled Great service
Rated 4 stars out of 5
by Amanda M - Posted on 23 June 2022
I dropped by this morning to book an appointment for my son. The receptionist was really professional- she listened and came up with a solution.
Visited June 2022
Review titled The Cedars Surgery
Replied on 23 November 2022
Thank you for your comments. It is always nice to receive positive feedback from patients and I will pass your comments onto the team. Please do not hesitate to contact us if we can be of any further assistance at cedars.reception@nhs.net Best regards Alan Mackay Practice Manager