Denmead Health Centre - Ratings and reviews
Reviews
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2023
I have found the practice to be very courteous, efficient and helpful. The staff all seem to enjoy their work and are very pleasant.
Visited June 2023
Denmead Health Centre has not yet replied.
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Review titled Terrible practice and poor patient care
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2023
Whilst this practice used to be a good one in the area, it has really gone downhill in the past 6 months or so, I think becuase they have less clinical staff working. It's almost impossible to get an appointment, you have to spend ages on the phone waiting and once you do get through, all appointments are usually gone. The phone message is terrible, there is a unnecessarily long phone message as soon as you connect which you have to listen to in full before you are even connected to the queue, which you then sit in for ages with no varied queue messaging or interesting information whilst you're hanging on which I know other surgeries have. It's a waste of time queuing as so difficult to get an appointment even when you do get through. Having been a patient for a number of years at this practice, I have definitely noticed the service declining and feel there is no patient-centred care and it is poorly managed. Sadly I understand that one of the best GPs currently working there is retiring soon so I can only imagine how much worse the practice will become.
Visited March 2023
Denmead Health Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
Submitted on line form on Tuesday evening. Had phone call from GP the following morning at 9.50. Was given an appointment to see her at 11 am.
Visited December 2022
Denmead Health Centre has not yet replied.