The Bosmere Medical Practice - Ratings and reviews
Reviews
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Review titled Excellent reception staff and excellent nurses
Rated 5 stars out of 5
by Daphne Mossop - Posted on 11 April 2024
I have been receiving B12 injection for some years now and the Reception staff and the nurses have always been polite, friendly and more than helpful at all times. I have witnessed the uncalled rudeness Reception staff have received and they have always been more than impressed with the polite and stoically manner they deal with these people. The nurses who over the years for my B12 injections are absolutely awesome insofar as they have gone above and beyond. As a result of their genuine enquiries about my health I have had regular blood pressure checks, a blood pressure monitor, ECG and a blood check all done to monitor my health, 'just to be on the safe side '. This is why I felt compelled to write a 'glowing ' report because I really feel they are sometimes unappreciated and unsung heroes. Their professionalism and vigilant care also helps free up a doctor's valuable time . Thank you so much to Reception staff and nurses for all the care you have given me.
Visited April 2024
The Bosmere Medical Practice has not yet replied.
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Review titled Friendly professional service
Rated 5 stars out of 5
by G.Dridge - Posted on 27 March 2024
Had blood taken by kind friendly ultra efficient nurse. Only waited five minutes before being seen .She is a huge asset to this practice. I have had blood taken a few times by this nurse, and she does her job confidently,proffesionally,and without fuss.completely puts you at ease.
Visited March 2024
The Bosmere Medical Practice has not yet replied.
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Review titled Disappointing feedback
Rated 3 stars out of 5
by Anonymous - Posted on 27 March 2024
When trying to get a telephone consultation with a doctor at the Bosmere Medical Practice, I was instead given a link to register and book a video consultation using the Push Doctor App. I spoke to a Push Doctor who listened to all my symptoms relating to an underactive thyroid - feeling very tired, aching and stiff muscles, feeling cold all the time and recently showing high blood cholesterol even though the doctor said it was not due to weight or diet and was probably genetic. I was not aware, since reading the Nhs Thyroid Symptoms Information, that with an underactive thyroid there is also a greater risk of high cholesterol. She was very helpful and gave lots of useful advice. After looking at my recent thyroid blood test results, she said she would arrange to have both the t4 and t3 thyroid levels checked. I had this new thyroid blood test taken at The Bosmere Medical Practice. After ringing the surgery for the results, I was told that the Tsh and t4 levels were normal and the levels for t3 had not been taken. A doctor from the Practice then sent a text to say there was really no benefit to checking t3 levels. I am disappointed that the t3 levels had not been checked and that they were not considered important, even though the Push Doctor had indicated that they were. My current prescription of Levothyroxine medication (100 micrograms) would therefore not be reviewed and my levels of thyroxine would continue to be monitored annually through blood tests even though I am still suffering from all the symptoms described above which can be linked to an underactive thyroid. I was very satisfied with the service and information provided by the Push Doctor and the use of the Push Doctor App. However, I am very dissatisfied that The Bosmere Medical Practice have been unwilling to take into account the comments made by the Push Doctor.
Visited March 2024
The Bosmere Medical Practice has not yet replied.
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Review titled Terrible place
Rated 1 star out of 5
by Anonymous - Posted on 10 November 2023
Can not get a appointment for love or money phone in went inperson to be told no oppointment at all just told to go to a and e this is just a joke wish any one luck who can get passed the reception desk
Visited November 2023
The Bosmere Medical Practice has not yet replied.
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Review titled Can't fault
Rated 5 stars out of 5
by Stewart - Posted on 04 July 2023
I had a blood test room 8, on 4thJuly 2023. Unfortunately I didn't take note of the nurse. But she was so professional, polite, charming and made me feel at ease. I never even felt the needle. Credit where's it's due. Thank you
Visited July 2023
Review titled The Bosmere Medical Practice
Replied on 22 November 2023
Thank you for your kind words and I am pleased you had a positive experience. Helen Pinder, Practice Manager
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Review titled Used to be great...
Rated 2 stars out of 5
by Anonymous - Posted on 23 August 2023
Pre COVID I couldn't fault this surgery, I was seen promptly but a caring GP and I felt I was being helped with a long term condition I have that needs constant review. Unfortunately the GP I was seeing has now retired and I've not been able to see a GP since. I have tried to call to get appointments on several occasions to be told there are none left and to call again. My condition is not urgent but requires continuity of care. Unfortunately at 8am I'm on the road taking my children to school so I can't call then and each time I've tried to call in the afternoon I seem to be too late. Online booking doesn't appear to have been reopened since COVID (or I just miss it every time). I did had a telephone consult (which I really don't like!) and was asked if I was in the medical profession as I "knew so much", I said no but that I know a lot about my condition and it was obvious the GP I spoke to didn't :( I'm going to try another practice now as I'm concerned if I need support with my children I won't get it.
Visited July 2023
The Bosmere Medical Practice has not yet replied.
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Review titled Fobbed off everytime
Rated 1 star out of 5
by Anonymous - Posted on 12 June 2023
Called this morning for an appointment, on hold for 20 minutes to be told "appointments had gone, phone in the afternoon." The Practice opens at 1.30pm so I called on the dot to be caller 30, after 25 minutes of holding too be told "no appointments again". The Practice told me they only had 10 appointments that afternoon and there were 29 in front of me! The Practice has become too big and still take on more patients but there's no more doctors, if anything they are leaving. This Practice is a joke!!! I've been suffering with something for a year and its situations like this put me off calling because I don't get anywhere, just upset and angers me.
Visited June 2023
The Bosmere Medical Practice has not yet replied.
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Review titled Patronising doctors
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I had an appointment (01/06/2023) 4pm only to be seen an hour later (understand they don’t run to schedule but this took the biscuit when I was in pain. I have had an ongoing issue for 3 months and was told by the last doctor to come back if condition wasn’t any the better which I did and to only be, what I felt like, fobbed off. I have never seen any two doctors more patronising than these two I saw today, one being a student doctor, which I wasn’t told it was a student doctor. I appreciate they have to learn. I was in the for an hour in the consulting room to be fobbed off with them saying I have a pulled muscle.
Visited June 2023
The Bosmere Medical Practice has not yet replied.
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Review titled Great Practice
Rated 3 stars out of 5
by Michael O'Hagan - Posted on 04 January 2023
I have tried to ring for an appointment to see a Doctor 12 times in the last 30 minutes but after pressing 3 to speak to Reception constantly got cut off. I finally pressed 5 for a Medical Review and got nowhere. This is not the first time I have experienced problems trying to get to see a Doctor at this practice
Visited January 2023
The Bosmere Medical Practice has not yet replied.
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Review titled Avoid this place
Rated 1 star out of 5
by Anonymous - Posted on 10 April 2023
First, when you phone, you have to listen to a long(I mean really long) message. Then when you 'eventually' get to the front of the queue, there are no appointments - when you ask why, you're told it's because they don't have enough doctors. This place is an absolute joke and take the micky of their patients. The caring profession? No!!! This surgery couldn't care less!!
Visited January 2023
The Bosmere Medical Practice has not yet replied.