Tooting Bec Surgery - Ratings and reviews
Reviews
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Review titled Very impressed
Rated 5 stars out of 5
by Pat O'Connor - Posted on 17 January 2024
Today's consultation was fantastic. I had had an issue that my private GPs and online apps could not sort out, nor were they really bothered. I had two issues - one with my breathing and other mental health. The style of consultation was so professional and got to the root of my issue and my worry that really left me feeling happy and stronger that I was being looked after. The GP asked me questions about my family, my social life and fears which surprised me but to be honest, were the most important in retrospect. I have tests being organised, a referral already done and I have two working diagnosis that I can at least do some reading around and move on. The GP is superb, I'd say perhaps the best I have encountered. On a side note, I've been here for 4 years and the appointment staff are brilliant and the workings of the place, clear and always helpful and never a struggle. Thanks to the nurse who also saw me.
Visited January 2024
Tooting Bec Surgery has not yet replied.
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Review titled Invaluable experience
Rated 5 stars out of 5
by H Dean - Posted on 26 January 2024
I've had some important interactions with the surgery over the last 5 weeks. Never struggled and had 4 appointments in that time with some things being done for me almost instantaneously. I do want to say the GP I've been in touch with has been superb in all aspects and one of my appointments lasted I think 40 minutes it being so complex - more than I could ask for feeling supported. Thanks so much and receptionists too.
Visited January 2024
Tooting Bec Surgery has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Andy Law - Posted on 05 January 2024
I have recently come with a relative. I am not a patient here but a carer. We attended unfortunately with a list of things I wanted to talk about (my own fault, including hospital matters) and did not at all expect the level of time and explanation afforded to us. My relative has always spoken highly of this surgery and their friends, and it was my first visit. The nurse first saw us (who was extremley kind and new so much about my relative which was remarkable and so nice) and then the GP attended - together they involved us is so much with clear explanations, results and print outs and it was like a friendly professional talk, so welcoming and relaxed. We had made them over-run by about 40mins and I apologised to the next person who was fine - but the level of patience with us was lovely to see first hand. P.s. I agree with someone else about the closing of Trinity Medical and recent nhs strikes, the area has been desperate of late since last summer, and values what professionals remains bearing the brunt of it all. Again, thanks for medical attention.
Visited January 2024
Tooting Bec Surgery has not yet replied.
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Review titled Best for the community
Rated 5 stars out of 5
by D Bradley - Posted on 22 December 2023
The best surgery I or my family have known. I think it helps that they answer the phone and really try to sort out the issue you have. They might not have all the answers but at least you feel you're getting somewhere and being helped every time. Most other surgeries make you hold for 40 minutes or fill in a form. Then make you call back another day. Luckily never experienced that before. I've been registered for 6 years now and it’s excellent. I was even in the Wheatsheaf opposite and my table spoke same chords for various things. All I really need is a simple telephone appointment and advice within a week or two and that's never a bother (I see no need for a face to face for most things personally when you're young, unless you're a hypochondriac or the pharmacist told you otherwise). My dad’s a paramedic and you hear about waste all the time. I think we could all show gratitude and take ownership and responsibility for the nhs that probably won't exist much in this form at this going rate. Exceptional experience thanks.
Visited December 2023
Tooting Bec Surgery has not yet replied.
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Review titled Fantastic service and great GP
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Quick, professional, reliable. Reassuring, thorough and kind GP and always provides a helpful, thorough and straight forward service
Visited December 2023
Tooting Bec Surgery has not yet replied.
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Review titled Really great
Rated 5 stars out of 5
by Emmy Elliot - Posted on 12 December 2023
The positive reviews by others is true and appreciated. It helped me register here and after the closure of Trinity Medical Centre and The Rowans Surgery, I appreciate the struggle going on and especially as my work is as a civil servant. From registering to have my first repeat medicine done immediately, with my smear test booked and flu vaccine and having had the only GP who ever referred me for a long standing issue be so sympathetic and to take me seriously is a very comforting experience. If you do encounter him he is exceptional. The two receptionists met so far have both picked up the phone without waiting and talked to me with patience which felt quite special in this day and age. Really really great.
Visited December 2023
Tooting Bec Surgery has not yet replied.
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Review titled Supportive and kind
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2023
I cannot name on here but a very kind experience since changing from GPs in Lewisham and Crystal Palace. I would like to give appreciation to the registration, updating my records and helping me with prescription for my rheumatoid and blood test which I needed after frustrations and issues with older clinics. They liaised with my hospital and confirmed with me it was sorted, I had my blood tests locally and my results conveyed which I saw clearly on the app. My flat mate has thyroid problems and they said of a similar above and beyond interaction and had issues picked up not even known to them. When you have a condition it makes you feel not a burden and a person, and means a lot to have anxieties away. Thanks immeasurably for your safe attention not experienced before.
Visited November 2023
Tooting Bec Surgery has not yet replied.
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Review titled Caring Team
Rated 5 stars out of 5
by Tanya Merring - Posted on 20 November 2023
I have been with this practice for 7 years. Throughout the pandemic and until now. They have been remarkably accessible, with kind staff and easy appointment booking for my family. I am not sure if I just struck lucky, but I have had conversations with others locally and they said the exact same. Immensly positive and wonderful - upset that I maybe leaving the area soon.
Visited October 2023
Tooting Bec Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Lman - Posted on 01 September 2023
Had a comfortable smear test with a kind nurse and doctors appointment. I have had a few visits with one doctor in particular and they are exceptional and to others in my flat. Honestly just good service so thanks again!
Visited August 2023
Tooting Bec Surgery has not yet replied.
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Review titled Excellent people
Rated 5 stars out of 5
by Ruppert Esham - Posted on 02 June 2023
The whole surgery experience has been kind and welcoming every time. The reception staff have helped me and my friends - from navigating hospital tests, to great advice on local services texted to us and have certainly gone out of their way even to provide us a weekend appointment at last minute. This has been over 4 years and the pandemic had such consistency that was honestly quite unbelievable in some ways. The clinicians honestly superb to say the least as said by others.
Visited June 2023
Tooting Bec Surgery has not yet replied.