Lavender Hill Group Practice - Ratings and reviews
Reviews
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Review titled Great Practice, holistic in-house disciplines eg Physio
Rated 5 stars out of 5
by Victoria Hancock - Posted on 18 April 2024
I had the great fortune of being referred immediately to the in-house Physio with a trapped nerve in my lower spine which has reduced mobility on my left side. Onwards to an m.r.i. scan with a session the very next day with the Physio to assess the immediate results. all possible because the practice has in-house additional disciplines like Physio, Nursing, Diabetes Clinic etc - all on the premises. No long waits for outside associates to pick up & read the emails - find time to check their diaries - report back - another layer of administration slowing down the process for me to get infront of treatment. All turned around within 5 weeks of my emergency GP appointment because this practice works as a team across multi disciplinary platforms - extraordinary. And I say this because who would believe that in these days of a dysfunctional NHS - and an equally dysfunctional general practice reputation. Thank you Lavender Hill Group Practice for having the longterm view of how to manage its patients well-being by having in-house services. marvellous
Visited April 2024
Lavender Hill Group Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Robert Harris - Posted on 01 August 2023
I have used the Practice for several years and have found that all levels of doctoring, nursing and ancillary services to be excellent. The staff are consistently kind, helpful and attentive.
Visited July 2023
Lavender Hill Group Practice has not yet replied.
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Review titled Brilliant GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
This place is brilliant- can always get appointments, they are always so friendly and efficient. Recently had my smear test which was completely pain free and I was put totally at ease by the lovely nurse
Visited April 2023
Lavender Hill Group Practice has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
I have been to this practice on a number of occasions over the last couple of months, and every time, I have received excellent care. All of the doctors and nurses that I have seen have been really friendly and caring and have gone above and beyond to help me. I cannot recommend this practice enough and would like to thank all the staff that work there.
Visited November 2022
Review titled Lavender Hill Group Practice
Replied on 23 November 2022
Thank you for your comment and for recommending our Practice. Your comments were very well received by the whole clinical team at the end of a very demanding day. It is very good to hear the care provided is perceived as excellent by the patients!
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Review titled The very best GP surgery in London!
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2022
We’ve been with Lavender Hill Group Practice for 12 years and they never fail to impress! The GP’s are thorough and thoughtful - we leave better educated and with solutions. But huge shout out for the administration - everything is geared to efficient helpfulness. As a patient I see very little bureaucracy- they hire smart friendly receptionists and empower them to solve problems. If you live anywhere near Clapham Junction it is the only place to go!
Visited October 2022
Review titled Lavender Hill Group Practice
Replied on 19 October 2022
Thank you for sharing your experience as a patient at the Practice. Your comments were very well received by the whole team whilst we were having a whole Practice meeting - it's always satisfying to know that all our work impacts on our patients wellbeing and that you feel supported. Thank you as well for the recommendation to other patients who may be looking to register locally! regards, Barbara Veloso Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Simon - Posted on 19 January 2023
This practice is a credit to the NHS. Firstly they answer the phone quickly. The reception is helpful and friendly. The Doctors and nurses I have seen have been very professional and caring. I have diabetes and I have never experienced a more thorough diabetic check ever. I then went back to see there diabetic nurse who went through everything with me. I alsoThey follow everything up by phoning me. I can't say how much I appreciate the care I receive.
Visited October 2022
Review titled Lavender Hill Group Practice
Replied on 06 February 2023
Dear Simon thank you so much for sharing your experience as a patient at the Practice, and more specifically, as a diabetic patient - we do have a large number of patients in this disease register and always try to improve their care pathway and reviews. Once again, thank you for taking the time to write this comment (which was obviously very well receveid by all within the team!) Regards, Barbara Veloso Practice Manager
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Review titled Sorted me out
Rated 5 stars out of 5
by Pleased - Posted on 22 September 2022
Booked a telephone appointment for 2 weeks time. Phone call on time, went for face to face examination the next day. Hospital appointment arranged promptly, after hospital visit had a phone call and tablets arranged for pick up for same day. Was very satisfied with the service
Visited August 2022
Review titled Lavender Hill Group Practice
Replied on 19 October 2022
Thank you for taking the time to share your recent experience at the Practice, and I'm glad to hear everything went smoothly on this occasion - something we always thrive to achieve. regards, Barbara Veloso Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 June 2022
Excellent and pro active care. The GP I saw was impressive in every way and took time to point me in the right direction in terms of preventative care. I couldn't ask for better having full confidence in the GP I saw. Trust between patient and doctor is paramount and I am truly appreciative -congratulations!
Visited June 2022
Review titled Lavender Hill Group Practice
Replied on 29 June 2022
Dear Patient thank you for your review, and for taking the time to write it. It's really reassuring for us as well to know our patients can fully trust us, and recognise the commitment the Practice has towards all our patient's health and care. Practice Manager Lavender Hill Group Practice