Ratings and reviews
Reviews
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Review titled Well organised practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
Very good answered my questions and explained reasons for B12 tablets and forward actions of blood tests
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 25 April 2024
Dear Patient Thank you very much for taking the time to write this review. All feedback is shared with the team to help the surgery to learn and improve. It is great to hear your experience with the surgery went well. Kind regards Katy Hutchinson - Practice Manager
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Review titled Patient and professional
Rated 5 stars out of 5
by Dazz - Posted on 23 April 2024
From my experience in the morning and when the gp saw me it was stressful. Every person I came into contact with were very helpful.
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 25 April 2024
Dear Patient Thank you very much for taking the time to write this review. All reviews are shared with the team to help the surgery to learn and improve. I am glad your stressful experience turned out well and the staff were supportive and helpful. Many thanks Katy Hutchinson Practice Manager
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Review titled Great Dr
Rated 5 stars out of 5
by Wendy - Posted on 30 April 2024
The Dr I saw today is a great Dr. He puts you at ease straight away. He doesn't try to rush you. He will sit and have a conversation with you, not just necessarily about the problem you've gone to see him about. I would definitely recommend him.
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 01 May 2024
Dear Wendy Thank you so much for taking the time to write this lovely review. All reviews are shared with the team to help the surgery to learn and improve. It is also lovely to hear your consultation went well and you felt at ease. Many thanks Katy Hutchinson - Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Chris Kemsley - Posted on 04 April 2024
Attended surgery for vaccination, appointment on time and nurse friendly and professional injection was painless
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 05 April 2024
Dear Mr Kemsley Thank you very much for taking the time to write your review. It is really nice to hear of your positive experience at the Surgery. All reviews are shared with the team to help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled On point with anima
Rated 4 stars out of 5
by Claire Tulppo - Posted on 30 April 2024
Sent anima. 5 mins later got phone call for surgery appt on one hours time. Cannot fault the clinician that morning
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 01 May 2024
Dear Mrs Tulppo Thank you so much for taking the time to write this review. All reviews are shared with the team to help the surgery to learn and improve. It is great to hear your experience with Anima went well, we are receiving great feedback relating to the new triage system. Many thanks Katy Hutchinson - Practice Manager
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Review titled Medication review
Rated 4 stars out of 5
by Anonymous - Posted on 01 May 2024
The medication review was carried out professionally and compassionately. With explanations of future checks required and appointments booked.
Visited April 2024
Maidstone Rd Chatham Surgery has not yet replied.
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Review titled Good practice. Prompt attendance. Proactive.
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
Made appointment on the first attempt. I didn’t have to wait for delays. Happy with my consultation. Proactive clinician. My physiotherapy appointment was set shortly after leaving the surgery. Very good experience!
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 15 April 2024
Dear Patient Thank you very much for your kind review and sharing your experience at the surgery. I will share this with the team. It is important to get reviews as this helps us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Great doctor
Rated 5 stars out of 5
by Jan Okere - Posted on 30 April 2024
Doctor very efficient and helpful interested in my health asked me a number of questions which I answered so I got the right medication
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 01 May 2024
Dear Mrs Okere Thank you so much for taking the time to write this review. All reviews are shared with the team to help the surgery learn and improve. It is great to hear your consultation went well and you were happy. Kind regards Katy Hutchinson - Practice Manager
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Review titled Punctual Blood Test.
Rated 3 stars out of 5
by Andrew Humphrey - Posted on 04 April 2024
My blood test was on time and without fuss. Thanks to all at Maidstone Road Surgery, Chatham Kent. Well done.
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 05 April 2024
Dear Mr Humphrey Thank you very much for taking the time to write your review. It is really nice to hear of your positive experience at the Surgery. All reviews are shared with the team to help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled My first time with a triage nurse
Rated 4 stars out of 5
by Val - Posted on 16 April 2024
The nurse’s took my details of why I needed to speak with him, I said I needed a referral to the Medway hospital regarding support for my feet.
Visited April 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 25 April 2024
Dear Val Thank you very much for taking the time to write this review. It is nice to read that your consultation at the surgery went well and you were supported with a referral. All reviews received are shared with the team to help the surgery to learn and improve. Kind regards Katy Hutchinson - Practice Manager