Stuart Crescent Medical Practice - Ratings and reviews
Reviews
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Review titled No care for patient safety
Rated 1 star out of 5
by Anonymous - Posted on 04 September 2023
I have recently had a biopsy for suspected cancer. The nurse who took stitches out said there was still a wound and the dressing needed to be changed or removed on Tues or Wed. I was told by reception the nurse was on holiday and the earliest appointment they could get me is Saturday. No alternative or replacement nurse. This could cause me an infection. This surgery is only concerned about cutting cost and not about patient safety
Visited September 2023
Review titled Stuart Crescent Medical Practice
Replied on 24 November 2023
Dear Patient, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We would like to apologise for your bad experience. We would like to gather more information from you. Please contact us at bdavegmang@nhs.net for further information. Thank you Mrs T Mahadevan, Practice Manager Stuart Crescent Medical Practice.
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Review titled could do better
Rated 3 stars out of 5
by Anonymous - Posted on 06 September 2023
Managed to get an appointment before Saturday, due to my insistence, lucky I did as turned out I now have an infection and need a further appointment. Thank goodness the adjoining practice was able to help me
Visited September 2023
Review titled Stuart Crescent Medical Practice
Replied on 24 November 2023
Dear Patient, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We have now opened more appointment slots to help with availability for emergencies. Please contact us at bdavegmang@nhs.net for further information. Thank you Mrs T Mahadevan, Practice Manager
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Review titled disgusting service
Rated 3 stars out of 5
by Anonymous - Posted on 20 July 2022
Had an appointment to see my dr when I went into the room it was a different person who I had never seen before I was in serve pain in my knee I was told my prescription would be sent to my pharmacy in couple of hours so I waited and went and no prescription was sent I went back today and was told the same that the gp had not sent it to pharmacy so two days now without my prescription and walking to pharmacy’s when I’m limping and in serve pain calling gp receptionist no answer feel very let down been with this practice since I was a baby
Visited July 2022
Review titled Stuart Crescent Medical Practice
Replied on 02 August 2022
Dear Patient, Thank you for your feedback. We really appreciate you taking the time out to share your experience with us. We would like to apologise for your bad experience. Due to having 2 separate GP practices within the building, we would like to gather more information from you. Please contact us for further information. Thank you Mrs T Mahadevan, Practice Manager Stuart Crescent Medical Practice.