Ratings and reviews
Reviews
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Review titled Unprofessional
Rated 1 star out of 5
by Anonymous - Posted on 23 January 2024
I called the surgery to book an appointment for my son as he has difficulty talking to people on the phone when she asked me my son's age and I told her she burst out laughing thought he was very funny I asked her what was so funny I was so upset I had to drive to the surgery and have it out with her I'm worried about making future appointments for my son in case the same thing happens again it's not funny when people can't make appointments on the phone as they have a phobia about making calls I was disgusted and that was a manager Calls herself a professional
Visited January 2024
Bluebell Surgery has not yet replied.
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Review titled Put at ease receptionist
Rated 4 stars out of 5
by Maurizio Franzolini - Posted on 11 November 2022
Great practice manager, very reassuring and informative on the phone. Gave me the confidence to see the doctor
Visited November 2022
Bluebell Surgery has not yet replied.
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Review titled Caring Practice
Rated 5 stars out of 5
by Sandra Long - Posted on 22 July 2022
From reception, administration, nursing and GP's the level of Person Centred care is outstanding. Makes a real difference when dealing with Chronic illness, children with various needs and ongoing treatments. The staff all seem to listen and genuinely are interested in you. So thankful for this wonderful team of professionals. Throughout the pandemic they gave great guidance and continued with giving great care.
Visited June 2022
Bluebell Surgery has not yet replied.