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Broadmead Surgery - Ratings and reviews

Reviews

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  1. Review titled Poor care

    Rated 2 stars out of 5

    by Anonymous - Posted on 19 June 2023

    I made a GP appointment as I am struggling to manage my chronic condition and worried about my health. The doctor told me to just take my medication. I’m suffering so much with the side effects and instead of working with me to find a resolution, I was dismissed. If I can’t ask my GP for help with my medical condition, who am I supposed to ask?

    Visited June 2023

    Report as unsuitable

    Review titled Broadmead Surgery

    Replied on 05 July 2023

    Good morning, Thank you for taking the time to provide feedback on your experiences with Broadmead Surgery. I’m sorry to hear that you have been made to feel that you are not receiving care with your ongoing issues with health and have not received any assistance in managing the issues. This is never our intention and therefore would be grateful for the opportunity to discuss this further with you. If you would like to discuss your concerns, please do call me on the surgery number (020 3405 7570) – Mondays, Tuesdays, Wednesdays, Thursdays or Fridays. Thank you once again for your feedback which will be shared with the team during our monthly meetings. With thanks, Delia Greaves-Jimenez

    Report as unsuitable