The Pinner Road Surgery - Ratings and reviews
Reviews
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Review titled Poor Service
Rated 1 star out of 5
by Sanjay - Posted on 27 March 2024
1) They are only good in telephone GP appointment but after that appointment with phlamotobist or nurse is nightmare. Recently After consultation doctor referred me to walking Xray but no priority defined so result will come after 4-6weeks. They should have given urgent remarks so patients report come soon and right treatment start. Waiting for x-ray results because of their negligence since 3 weeks and suffering is continuing. No responsibility in helping patients so patients can diagnosis at early stage and start right treatment through GP or they can send further referrals to hospital. Thinking of changing GP surgery
Visited March 2024
The Pinner Road Surgery has not yet replied.
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Review titled Poor Service
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2024
Long wait for a routine (but necessary) appt. Called on 2024.01.16 and offered an appointment sometime between 09.00 and 12.30 on 2024.02.06. I was offered to call each day at 8.00 for an urgent same day appointment. Used to offer online appointments via Patient Access but it now repeatedly says that the practice does not currently have any appointment slots that can be booked online. I was given incorrect information about what is required to change my address. I had to go to the practice to fill in my medical exemption renewal form and this was lost by the practice.
Visited January 2024
The Pinner Road Surgery has not yet replied.
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Review titled Poor service and no respect
Rated 1 star out of 5
by Anonymous - Posted on 24 August 2023
Wrong information given to the patients, no accountability at all. Manager of the practice is not very helpful either, just finding excuses and apologizing. There is no proper communication between the clinicians and patients. Patient's appointments getting cancelled without informing the patients. Not happy at all with how the service is managed at this surgery.
Visited August 2023
The Pinner Road Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
Amazing service, seems like everyone knows what they’re doing and the staff are polite. My issue was dealt with great care and comfort.
Visited June 2023
The Pinner Road Surgery has not yet replied.
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Review titled Excellent intelligent Service
Rated 5 stars out of 5
by Derek Reynolds - Posted on 20 February 2023
Went through my symptoms quickly and efficiently. However, I did not feel rushed. My mind was put to rest with an assurance that if the treatment was not successful to make contact.
Visited February 2023
Review titled The Pinner Road Surgery
Replied on 02 November 2023
Thanks for your feedback. We take your feedback seriously to learn and reflect. It helps us to improve our services.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2023
Doctor called me ensure that I am feeling ok about some borderline blood tests. I felt very safe and I liked how the doctor explained stuff to me
Visited February 2023
The Pinner Road Surgery has not yet replied.
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Review titled Fantastic Clinician / GP Service
Rated 4 stars out of 5
by Vinod Kotecha - Posted on 22 February 2023
Excellent Service from GP / Clinician who both gave us advice on the phone with care. Secondly prompt referral for X Rays for my elderly Father. Thank You to all
Visited February 2023
Review titled The Pinner Road Surgery
Replied on 02 November 2023
Thanks for your feedback. We take your feedback seriously to learn and reflect. It helps us to improve our services.
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Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 23 February 2023
Polite, listening, supportive appointment. Interested doctor who time and had a very pleasant manner.
Visited February 2023
The Pinner Road Surgery has not yet replied.
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Review titled lack of training to reception staffs
Rated 1 star out of 5
by Anonymous - Posted on 27 October 2022
1 I am a patient of Blood sugar, High blood pressure and cholesterol. I have several time repeated for repeat prescription and they told all time that they are unable to accept over the phone and came to the GP surgery. Any one can check this facts. If this is advised from the NHS than strongly condemn this procedure. and if this is a fault of GP surgery then this should be resolved with immediate effect. 2 I am suffering from cough and throat pain since couple of the days and requested to give me telephone appointment due to thinking may be coronavirus symptom but they are not giving me an urgent appointment. I understand the any one call 111 and go to the hospital after becoming serious than what is the duty of the GP practice and procedure should be investigate and sort out on high priority basis. The email should be recorded on the GP surgery website and NHS records so that the patient can be contact with the senior partner.
Visited October 2022
The Pinner Road Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 September 2022
This practice and the staff have been very helpful to me, I appreciate the work they do and I recommend them to anyone
Visited September 2022
The Pinner Road Surgery has not yet replied.