Ravenscroft Medical Centre - Ratings and reviews
Reviews
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Review titled Great practice, very well organised and great physios
Rated 5 stars out of 5
by Matt Jones - Posted on 20 April 2023
Helpful, pleasant staff and excellent physiotherapy treatment by skilled professionals. It has really helped my shoulder. Very responsive when booking appointments and seeking help. All round, excellent! Also very convenient location as the municipal car park at the rear is free for the first hour.
Visited April 2023
Review titled Ravenscroft Medical Centre
Replied on 20 December 2023
Dear Matt, Thank you so much for your lovely feedback and review. I will be sure to pass this on to the team. Thanks Ravenscroft Medical Centre
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Review titled The greatest practice!
Rated 5 stars out of 5
by Shim - Posted on 10 March 2023
Me and my husband have had a great experience at Ravenscroft! What makes this place special is the people who run it from the start till the end.Their services are unparalleled and they provide highest standard of services. The receptionist, nurse and of course the doctors are all outstanding. They have been so friendly, helpful and human throughout! It’s been a tough journey but I’m glad they have our backs. Just top class practice and people! So lucky to be part of their practice.
Visited February 2023
Review titled Ravenscroft Medical Centre
Replied on 20 December 2023
Dear Shim, Thank you so much for your lovely review and feedback. Thanks Ravenscroft Medical Centre
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Review titled Lovely surgery with excellent staff
Rated 5 stars out of 5
by sophie - Posted on 06 October 2022
Saw a Dr this morning. Such a lovely doctor. She helped me so much in my consultation and even helped me with a referral done by another doctor. Felt very unwell towards the end of the consult. The Dr took action immediately to make me feel better. She made sure I was comfortable and was hydrated. She was super lovely and caring. She really made me feel much better. So I didn’t delay her anymore we agreed I would move to another room and whilst she saw her next patient she asked the receptionists to look after me. The receptionists checked on me and made sure I was comfortable and allowed me to rest until I was feeling well enough to get up and go home. Overall what a lovely experience to have. I am so pleased I have found this surgery as I have had nothing but positive experiences from the start. Thank you all.
Visited October 2022
Review titled Ravenscroft Medical Centre
Replied on 20 December 2023
Dear Sophie, Thank you so much for your lovely review and feedback. Regards, Ravenscroft Medical Centre
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Review titled This practice is a danger to our health!
Rated 1 star out of 5
by Elisabeth - Posted on 16 July 2022
Avoid at all cost if you need medical care. I came in as a new patient, with a medical condition after being hospitalized. She didn’t listen to me, made in useful diagnosis that obviously had been ruled out at the hospital and that I had mentioned. Clearly didn’t listen to me, the most upsetting was her way of telling me “one issue per appointment” - so I wasn’t even able to tell her about my health background, mention my several symptoms. Basically came out of there almost crying. I also asked for a prescription and she told me that this medication doesn’t exist in the uk - which is simply not true!!!!!! I had to go find another practice to get my treatment. Waste of time and made me feel so beaten I stopped seeking help and am still struggling.
Visited July 2022
Review titled Ravenscroft Medical Centre
Replied on 20 December 2023
Dear Patient, Firstly, I would like to sincerely apologies for the dissatisfaction you have received with our service and I would like to find out more so I can address your concerns. I would be grateful if you could contact me. Thanks Practice Manager