The Medici Medical Practice - Ratings and reviews
Reviews
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Review titled Call for telephone appointment
Rated 1 star out of 5
by Darwin - Posted on 21 March 2024
Hi, I was calling for several days to get an appointment and after half an hour waiting they told me to call tomorrow like this every day. That inaceptable I got complication with my blood sugaR that the day.
Visited March 2024
The Medici Medical Practice has not yet replied.
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Review titled Terrible, wouldn’t even register us
Rated 1 star out of 5
by Jen - Posted on 30 April 2024
After just recently moving to Luton my family and I were in need of a new GP and had read good reviews on this surgery. On contacting we were told we had to come by and register between specific times only and only on weekdays. With my kids at school and my husband and I working in London this proved difficult. We took a day off work and had the kids home and my husband went to the practice to collect the forms early morning. To fill in. We then rushed to complete the long forms and attended the surgery to register in the given time. When we got there we had to wait 15 minutes only to reach the reception as be confronted by 2 very rude receptionists who said we’re too late and to register 4 of us would take too long and they have other work to do. An utter disappointment and lack of help from this surgery. We were so gutted and it wasted our time. Worst experience on a first try at registration somewhere. We work in emergency services too and it is very disheartening to be turned away when you followed the correct instructions given. We left and will never register there nor advise anyone else. Absolutely terrible.
Visited February 2024
The Medici Medical Practice has not yet replied.
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Review titled Terrible practice as most of them.
Rated 1 star out of 5
by Anonymous - Posted on 18 July 2023
Getting to see a doctor in this practice is a miracle. I have experienced about 6 different practices in the last 8 years and this is for sure the worst or between 2 worst. NHS system in England has become a patients ki system, denying to people the chance to see a doctor and consulting about conditions and allowing these conditions in many cases to grow until is too late. They make it so difficult for people to get an appointment that people finally give up and continue to live with worst and worst quality of life and more and more weak health. You need to call between 2 time slots which is an absolutely shameful system. Is basically thousands of people calling and fighting to get an appointment to see a doctor in a supossedly advanced society. And if you are lucky you get an appointment then some doctor ( aparently ) will call you whenever they wish or if they wish and if you are lucky enogh to take the phone call when they call you ( because they dont tell you when they will call) is just to talk to sommeone and explaining the reason ( on a phone call!!! ). Is a third world practice on a third world country. Absolutely shameful and run by people with no soul and no human values nor any kind of empathy. Only this way can I explain how on earth someone would be able to stand this situation on sick people just asking for support.
Visited July 2023
The Medici Medical Practice has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by C Nobles - Posted on 21 February 2023
I have been a patient at the Medici Medical Centre for 10 years. Their service has always been excellent. Recently I had an issue and I called st the opening time of 8:30 and was placed in the queue. In 5 min. I had the receptionist on the line and 2 hrs later the Dr called and interviewed me and had ordered blood tests. I find them an efficient, caring and efficient surgery. I am very grateful for their care.
Visited February 2023
The Medici Medical Practice has not yet replied.
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Review titled Poor practice
Rated 2 stars out of 5
by Anonymous - Posted on 05 June 2022
I went in with my daughter for a wound dressing. The rude receptionist turned us away because she dont have her own dressing. What kind of medical centre is this that has no equipment even for emergency. This centre is a waste of space. My 4 year old who has had a surgery and got an open wound has been turned away which was very rude of them.
Visited June 2022
The Medici Medical Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 23 June 2022
I have read many bad reviews of this practise but I must say I have over 11 years experience found the staff at reception helpful and pleasent. I do agree the phoning in is sometimes a nightmare of 20 in a queue. But if you use the on line service it is faultless in my personal experience. The care I have received from the nursing staff there and the doctors is very good. I've always found them polite kind patient and helpful. From receptionest to nurses to doctors they are under so much pressure in whats a huge practice. Thankyou.
Visited June 2022
The Medici Medical Practice has not yet replied.