Unity Surgery - Ratings and reviews
Reviews
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Review titled Excellent service and staff
Rated 5 stars out of 5
by Shelagh Allen - Posted on 11 April 2023
I became a patient at Unity Surgery over 18 years ago after moving into the area. I have seen staff changes over this time but the one constant has been the senior GP. He is the archetypal doctor, a confidant, a friend, reassuring and extremely professional with his treatment to me. Nothing is to much trouble for him. I have had a number of serious health issues during the past 18 years but he has diagnosed, treated, and referred me to the relevant services without failure. All the staff are polite, helpful and willing to go the extra mile. I would recommend this surgery to anyone without hesitation or reservation. Shelagh Allen
Visited April 2023
Review titled Unity Surgery
Replied on 20 April 2023
Dear Allen, Thank you for your positive comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this. Kind regards Sintija Practice manager
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Review titled great caring practice
Rated 5 stars out of 5
by Hollywood - Posted on 25 March 2023
i recently had a steroid injection into my knee for painful arthritis. the doctor made me fully aware of all the pros and cons of this proccedure. The doctor was extremely careful in preparation. I cannot fault the cheerful disposition and caring manner. The staff always do their best to give you an appointment. I feel very lucky to belong to this practice.
Visited March 2023
Review titled Unity Surgery
Replied on 28 March 2023
Dear Hollywood Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this. Best wises Sintija Practice manager
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Review titled My Superb Practice!
Rated 5 stars out of 5
by Judy Briggs - Posted on 24 March 2023
Over several months last year I became increasingly aware of itchy areas on my body. Nothing I put on them eased the irritation. In spite of my reluctance to "bother the doctor" I rang the surgery, got an appt for that same day, saw a doctor & came away with a prescription. Within a few hours I was easing my very itchy patches with the correct cream. I was thrilled, I had been treated speedily with discretion and sensitivity. Having been a patient at Unity for many years, I have always had appropriate care, either by phone or face to face. A surgery to be very proud of!
Visited October 2022
Review titled Unity Surgery
Replied on 28 March 2023
Dear Judy, Thank you for your positive feedback. I am pleased to hear that we were able to address and sort your health issue in timely manner. I will make sure to share your feedback with members off staff involved in your care Best wishes Sintija Practice manager
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Review titled Excellent Face to Face Care
by JGD69 - Posted on 26 August 2022
I've been a patient for 13 years at Unity and the reason I've stayed at this practice is because they deal with complex multiple health issues. Face to face care has reduced since the pandemic and although telephone consultations work for straightforward discussions, I've always valued the interaction of a face-to-face consultation. As a patient, it makes a huge difference to me personally. Today was no exception. My health issues include nocturnal epilepsy, acute spondylosis, arthritis, migraines and a urinary tract issue. Medications need fine tuning, therefore the surgery communication and the discussions with my GP and their pharmacist have become increasingly important. I would strongly advocate that access to face-to-face appointments continue along with some telephone consultations as they are the best way to maintain my health and wellbeing and to keep me from deteriorating further. This is the best way for all patients. Seeing someone isn't just about listening, it is also about really ‘seeing’ the person before you to determine a diagnosis. Well done to my GP at Unity Surgery for your empathy and understanding. Your knowledge and experience is extensive. Other GP's both male and female, I’ve seen at the practice, also deliver excellent face-to-face care
Visited August 2022
Review titled Unity Surgery
Replied on 01 February 2023
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.
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Review titled Excellent Face to Face Care
by janesian - Posted on 05 September 2022
I've been a patient for 13 years at Unity Surgery and the reason I've stayed at this practice is because they deal with complex multiple health issues. Face to face care has reduced since the pandemic and although telephone consultations work for straightforward discussions, I've always valued the interaction of a face-to-face consultation. As a patient, it makes a huge difference to me personally. Today was no exception. My health issues include nocturnal epilepsy, acute spondylosis, arthritis, migraines and a urinary tract issue. Medications need fine tuning, therefore the surgery communication and the discussions with my GP and their pharmacist have become increasingly important. I would strongly advocate that access to face-to-face appointments continue along with some telephone consultations as they are the best way to maintain my health and wellbeing and to keep me from deteriorating further. This is the best way for all patients. Seeing someone isn't just about listening, it is also about really ‘seeing’ the person before you to determine a diagnosis. Well done to my GP at Unity Surgery for your empathy and understanding. Your knowledge and experience is extensive. Other GP's, pharmacists, nurse practitioners and reception staff all work hard to maintain excellent care.
Visited August 2022
Provided by Care opinion
Review titled Unity Surgery
Replied on 07 September 2022
Dear Jane Thanks for this really positive review. We have tried hard to keep the surgery as accessible as possible over the last difficult few years. Your praise will be passed onto the staff. Thanks again for taking the time and effort to post! Ruth Cutler on behalf of Dr Khan at Unity Surgery.