Brandon Surgery Dr R Kapur & Partner - Ratings and reviews
Reviews
-
Review titled Great practice
Rated 5 stars out of 5
by Babu Parmar - Posted on 08 April 2024
I consulted with the Doctor on 25/03/2024 With acute abdominal pain and after carefully listening to my concerns and thorough examination he recommended a full blood test before taking further actions. I was included in all decisions making and asked me to make appointment at the reception for blood test. Although the blood test clinic was very busy on that day, the phlebotomist very kindly slotted me in with minimal wait. The kind action and compassion and thoughtfulness of the staff, my blood results came in the following afternoon, I was admitted to Glenfield Hospital via A&E at Royal Infirmary. I was treated at Glenfield Hospital for my condition and recovered soon. The considerate action by the Doctor and kindness of the receptionist staff on that day, my recovery was speedy. Otherwise I would be waiting 5/6 days longer if the phlebotomist did not slot me in on the day of my appointment with the Doctor. I would like to thank the Doctor, all the receptionists and phlebotomist for their swift action on that day. They were all kind, considerate and polite to me. Thank you.
Visited March 2024
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 15 April 2024
Dear Patient, The practice appreciates your "Positive" feedback. Reception / admin staff & Clinicians continuously look at ways in improving patient experience. I will pass on your gratitude to the Team. We will continue to strive on providing this level of care and service to all of our patients. Kind Regards Brandon Surgery Dr R Kapur & Partner
-
Review titled Enthusiastic staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
When I called the surgery in the morning and it was so quick to get the appointment to see the GP. Reception staff was very kind, empathetic and compassionate towards me.they were very helpful and bubbly. Staff was very attentive and sympathetic towards my concern.I am so grateful to be registered at this Surgery.Thank you is not enough for this wonderful service.
Visited November 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 17 November 2023
Dear Patient The practice appreciates your "Positive" feedback which we will share with the whole team. Reception / admin staff & Clinicians continuously look at ways in improving patient experience. We will continue to strive on providing this level of care and service to all of our patients. Thank You Brandon Surgery Dr R Kapur & Partner
-
Review titled Great experience
Rated 4 stars out of 5
by Anonymous - Posted on 10 October 2023
Had a great experience at Dr Kapur Surgery. The doctors and the staff are extremely cooperative and understanding. All my doubts and worries about health were addressed so well.
Visited October 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 11 October 2023
Dear Patient Thank you for sharing your experience with us! we will share your feedback with our entire team. Thank you for taking the time to leave us a review. Brandon Surgery Dr R Kapur & Partner
-
Review titled Extremely Happy With The Service
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2023
The GP, Nurse and staff at the Surgery were more than helpful , courteous and informative. I had smear test today with the nurse. I had been stressed to have this done but the nurse made me feel at ease and explained everything to me which made it very comfortable for me. The nurse is very kind and patient. Thank you.
Visited August 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 14 August 2023
Dear Patient The practice appreciates your Positive feedback. Clinicians, reception and admin staff continuously look at ways in improving patient experience. We will pass on your gratitude to all staff and are glad you felt at ease during your appointment. Thank You Brandon Surgery Dr R Kapur &Partner
-
Review titled Great service
Rated 5 stars out of 5
by Soma Goan - Posted on 08 August 2023
Your service is very good and the responses and advice you give are very good too. In the future make sure you keep up this fine appointment and medicine service
Visited August 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 14 August 2023
Dear Mr Goan Thank you for your kind feedback. We will pass on your gratitude to the entire team and we will continue to strive to providing this level of care and service to all our patients. Thank You Brandon Surgery Dr R Kapur & Partner
-
Review titled Amazing Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
I saw the Doctor for my personal reason and he was good listener and help me, supported me through out my consulting. Reception staff was very amazing, friendly and helpful and gave me the appointment.
Visited August 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 09 November 2023
Dear Patient, Thank you for your response. I will pass on your gratitude to the Team. We will continue to strive on providing this level of care and service to all of our patients. Brandon Surgery Dr R Kapur & Partner
-
Review titled Excellent Practice
Rated 5 stars out of 5
by Ramabai - Posted on 04 August 2023
I found the Doctor very compassionate and understanding, listened to my concerns. All my concerns were appropriately addressed and some concerns were dealt with immediately and others were referred for further tests. I was involved in all decisions made. I left the consultation room at lot of ease and satisfaction than when I entered the room. Big thank you to the Doctor. Much appreciated. I also found all receptionist staff welcoming and respectful.
Visited August 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 14 August 2023
Dear Ramabai We are pleased to read you were satisfied with the care received by our GP and staff. We will share this review with the team and appreciate you taking the time out to provide us with this feedback. Thank You Brandon Surgery Dr R Kapur & Partner
-
Review titled Helpful staff
Rated 4 stars out of 5
by Chhaya Patil - Posted on 27 July 2023
She helped me a lot for my prescription and helped me fill in a form. She gave me lots of time and gave me lots of advice for my thyroid medicine.
Visited July 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 31 July 2023
Dear Chhaya Thank you for your feedback. Our staff try their best to help all patients and your feedback affirms this. We will share this review all our team. Thank You Brandon Surgery Dr R Kapur & Partner
-
Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
Lovely staff always helpful. Thank you for always helping me and listening to me. I have multiple problems all staff always willing to help.
Visited May 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 05 June 2023
We are very pleased you have had a good experience's at our Surgery. We are so grateful for your kind words which we will share with our entire team.
-
Review titled Caring and helpful surgery
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
I have been with this practice for now over 23 years. I have had very good experiences with my surgery staff and all the Doctors. They are polite, helpful and very friendly. Thank you for looking after us. Appreciate all your hard work.
Visited March 2023
Review titled Brandon Surgery Dr R Kapur & Partner
Replied on 10 July 2023
Thank you for your kind feedback. We will share your comments with the entire team. We put patient safety, satisfaction and experience as our priority, and your review reaffirms the hard work we put in every day. The Practice sincerely appreciates you taking the time out to provide us with this feedback. Brandon Surgery Dr R Kapur