Sett Valley Medical Centre - Ratings and reviews
Reviews
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Review titled Very efficient practice
Rated 5 stars out of 5
by Keith Buckley - Posted on 07 October 2023
Both myself and my wife have had to use their services recently, cannot praise them enough, especially the practice nurses.
Visited October 2023
Review titled Sett Valley Medical Centre
Replied on 12 October 2023
Dear Mr Buckley Thank you for sharing your kind comments with us. I am very pleased to hear that you and your wife had a positive experience with the practice. I will ensure that your comments are passed on to the team and in particular, the practice nurses. It is a real morale boost to receive compliments from patients so once again thank you for taking the time to provide us with your feedback. Kind Regards Charlotte Powers Practice Manager
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Review titled Effectively painless Covid/ Flu jab.
Rated 5 stars out of 5
by Tim Howell - Posted on 08 October 2023
I am not permitted to leave my earlier review because it “ contained a website address “ it didn’t. It just contained details of how wonderful my experience of flu and covid jab was at this surgery. I would love to say more.
Visited October 2023
Review titled Sett Valley Medical Centre
Replied on 12 October 2023
Dear Mr Howell Thank you for sharing your kind comments with us. I am very pleased to hear that you had a positive experience with your flu and Covid vaccines. I will ensure that your comments are passed on to the team. It is a real morale boost to receive compliments from patients so once again thank you for taking the time to provide us with your feedback. Kind Regards Charlotte Powers Practice Manager
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Review titled Excellent experience
Rated 5 stars out of 5
by ALEXANDER SEXTON - Posted on 06 September 2023
Doctor was unable to see me today as she was busy with other patients but contacted me by phone later in the day. Full and comprehensive of my test results. I've always had excellent care from the practice.
Visited September 2023
Review titled Sett Valley Medical Centre
Replied on 28 September 2023
Dear Mr Sexton Thank you for your kind comments about the care your received from Sett Valley Medical Centre and the responsiveness of the team. I am pleased to hear that your experience with the Practice has been positive and will share this with the team. It is a big morale boost to receive compliments from patients so thank you for taking the time to provide feedback. Kind regards Charlotte Powers, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
I have always had a really good experience at Sett Valley Medical Center (I have been registered with them for a long time). Also, I have recently had GP appointments, for a range of symptoms, and I have had a really good experience. The staff I talked to (GP's, Nurses and receptionists) were really helpful, understanding and also effective in delivering healthcare, explaining medical concepts clearly and also making referrals where needed. I really felt like the staff truly wanted to help me, and were kind, easy to talk to and of course knowledgable and professional - which has made such a difference when dealing with worrying health issues. Thank you very much.
Visited July 2023
Review titled Sett Valley Medical Centre
Replied on 07 August 2023
Dear patient Thank you for your kind comments and for sharing this with us. I am pleased to hear that your experience with the Practice has been positive and will share this with the team. It is a big morale boost to receive compliments from patients so thank you for taking the time to provide feedback. Kind regards Charlotte, Practice Manager
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Review titled Thank you for looking after my son
Rated 5 stars out of 5
by Elizabeth - Posted on 08 March 2024
My son has been poorly and was given antibiotics at the out of hours last Friday for a chest infection. We were back at the out of hours on Monday evening when his temperature spiked and he was given a different antibiotic as the first wasn't working. But then on Tuesday afternoon he came out in a rash which I was very worried about. There were no appointments at the surgery and it was getting to the end of the day but I came in and asked if anybody would be able to see him. The receptionist sent an email around and Tina, advanced nurse practitioner, saw him even though she had come to the end of her patients. I was so grateful for this….she explained he had had an allergic reaction and was able to give me a prescription for a different antibiotic and anti allergy medicine. Thank you very much to her for seeing him because had I waited for the out of hours I think it unlikely they would have been able to change his antibiotic again (which he still needed for his chest infection.) The next day we made an appointment to see Tina again because his rash had got worse and he was very itchy so I was very grateful to have received this information the night before. The out of hours is also a wonderful service. My son is normally a healthy boy and luckily hasn't needed the doctors much since he started school but I am so thankful to all of your staff and in particular Tina for helping us this week when we really needed this help. Please pass on our grateful thanks to Tina.
Visited March 2023
Sett Valley Medical Centre has not yet replied.
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Review titled Thank you!
Rated 5 stars out of 5
by Neil - Posted on 08 July 2022
For excellent response today. My wife has had chest infection not cleared after a week, phone call promptly answered and a gentleman said there were no phone slots available but he would try to get message to a doctor. Doctor rang at 6pm and issued prescription which was dispensed 5 minutes later! We are lucky to have such an excellent surgery.
Visited July 2022
Sett Valley Medical Centre has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Mari - Posted on 22 May 2022
Had all my Covid related vaccines here at the practice including the spring booster. The staff were always helpful and responded to my online queries quickly. I also found the staff dealing with the vaccinations very efficient and very friendly towards me. Greeted with smiles and kindness. Their attitude is great.
Visited May 2022
Review titled Sett Valley Medical Centre
Replied on 22 June 2022
Dear Mari, Thank you so much for your lovely comments and feedback. We are pleased that your experiences at Sett Valley Medical Centre are always positive. I have shared your comments with the team. Best wishes, Maggie