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Springs Health Centre - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Best surgery ever

    Rated 5 stars out of 5

    by Kelly Williams - Posted on 06 November 2023

    I honestly cannot fault Springs surgery. I’m tempted never to move again just so I can stay with this surgery. All of the staff from DRs, nurses and reception staff are fantastic. They definitely have the winning formula and should be an example to other surgeries in the areas surrounding. Everything is always so well organised - the COVID jabs and flu jabs are always so well run. Whenever I have need to use the service for myself or my young child I’m confident I’m going to get the best attention right from my first call. The reception staff are kind and caring and can’t do enough for you. The DRs don’t just rush you through and instantly say everything is a virus, they listen and they take care to offer advice , medication if needed and follow up. Yes things were different during and since COVID but I still think the surgery is fab and I don’t want to go anywhere else. Keep doing what you’re doing - because it works and thank you.

    Visited September 2023

    Report as unsuitable

    Springs Health Centre has not yet replied.

  2. Review titled Telephone review

    by Anonymous - Posted on 02 February 2023

    I had a call from the practice for a medication review. Nothing out of the ordinary but when I was told my blood pressure was fine I realised it had been over a year since I had a blood pressure check so how on earth can they tell me my blood pressure is fine!

    Visited February 2023

    Report as unsuitable

    Springs Health Centre has not yet replied.

  3. Review titled Disappointed In The Practice & The Service provided

    Rated 3 stars out of 5

    by Anonymous - Posted on 16 February 2023

    I had an appointment today Doctor was running late I was sat there waiting for at least 35-40 mins Got called into Doctor not even an apology from the doctor running late, It’s not acceptable not to apologise also some times your kept on the phone for an hour waiting why don’t you do a ring back service or answer phone for cancelling appointments, after say 10-20 Mins Sometimes the Receptionests can be uncaring & not be very helpful, it’s all got so much worse since covid it’s not easy to get an appointment for Doctor when needed which puts stress on Hospitals unnecessarily I understand the problems are stretched to maximum capacity. The Government needs to sort this out asap.

    Visited February 2023

    Report as unsuitable

    Springs Health Centre has not yet replied.