The Medical Centre - Ratings and reviews
Reviews
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Review titled Terrible doctors
Rated 1 star out of 5
by Anonymous - Posted on 21 April 2023
I needed some advice or a letter but was told I had to see a certain doctor because it is classed as private work. I dont mind paying but this doctor does not know me or my health problems. He has let me down in the past when he was supposed to ring me but went on holiday for a week. I saw another nice doctor who helped me with what I needed. So I dont like this certain doctor and dont want to see him. It is my choice after all. This practice is terrible since it changed owners. Plus I was called last night by someone from the doctors to be told that the one I wanted to see wouldnt be able to help me and it was a waste of time going. This has really upset me.
Visited April 2023
The Medical Centre has not yet replied.
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Review titled Unable to get an appointment.
Rated 1 star out of 5
by Ryan - Posted on 11 April 2023
I have been trying since January to book in for an appointment. I lost my mum at the end of December and have been struggling to sleep since then. I am averaging around 3-5 hours sleep and I dint get to sleep till around 5/6am then have to go to work. I have rung the practice around 25/30 times during this period but because I aren’t awake at 08.00 they say there’s no appointments and I can’t book anything in advance. The GP rung me when my mum passed and said if I needed anything to let them know… this hasn’t been able to happen. I was told I would have a medication review on Sunday so I booked the day off work, I was never called so that was a days wage just gone. I don’t know how much more I can take not being able to sleep. All they do is tell me to go to a walk in centre but I already suffer from depression and anxiety and it is a struggle going places as it is. The lack of sleep is having a serious effect on my mental health and I feel like the practice isn’t bothered about me. I don’t know what to do, I feel like there is no help available for someone like me. As a male I feel like it is brushed aside and I tried explaining this to the receptionist and all she said was ‘go to the walk in’. I’ve given up now even trying and I would advise people to find a practice where the receptionist actually listens to you and doesn’t just brush you off.
Visited April 2023
The Medical Centre has not yet replied.