Glenlea Surgery - Ratings and reviews
Reviews
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Review titled Great oractice
Rated 5 stars out of 5
by Stuart James - Posted on 08 May 2024
Efficient and Proffessional start to finish Very happy with my visit and would be happy to recommend to snyone
Visited May 2024
Review titled Glenlea Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Great practice
Rated 5 stars out of 5
by Sue crossley - Posted on 12 April 2024
Straightforward call Very helpful receptionist Managed my query without fuss Very polite & explained everything
Visited April 2024
Review titled Glenlea Surgery
Replied on 15 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Reassuring Nurse
Rated 4 stars out of 5
by Lauren - Posted on 29 April 2024
I had my routine smear review conducted at Glenlea Surgery by a nurse. The whole procedure from me arriving at the surgery to finishing took no longer than 10 minutes. The nurse was really reassuring and calmed my anxieties and nerves throughout the procedure, and I was sent further information via text afterwards regarding smear tests, breast checks, and HPV which is useful.
Visited April 2024
Review titled Glenlea Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Lovely nurse
Rated 5 stars out of 5
by Emma - Posted on 05 April 2024
Having an awkward procedure was made far more comfortable by the professionalism of the wonderful nurse I saw. She was really informative and quick which reduced my discomfort hugely. Thank you very much.
Visited April 2024
Review titled Glenlea Surgery
Replied on 11 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Absulote disgrace
Rated 1 star out of 5
by Purpleelf - Posted on 24 April 2024
It tooks too long to get through at 8am(not enough staff to answer calls,then I was told no appointments left in the morning can't book for afternoon, can only book 2 weeks in advance, need to be seen sooner when you have found a lump, 2 weeks is a disgrace, need to change the way they operate, I would most definitely not recommend this doctors surgery
Visited April 2024
Review titled Glenlea Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Routine Smear Test
Rated 5 stars out of 5
by Sarah-Louise King - Posted on 05 April 2024
A lovely warm welcome, the nurse explained and went through the routine questions with me. Following she gave a full and precise explanation of the procedure. Afterwards she informed of the timescale for my results and how these would be sent to me and what the follow up would entail if required. She completely made me feel at ease having personally had problems in the past and also a family history of cervical cancer. For a procedure I find extremely stressful and get anxious about, the nurse showed both compassion and empathy. Thank you to her for her care and understanding.
Visited April 2024
Review titled Glenlea Surgery
Replied on 11 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Painless, dignified Smear!
Rated 5 stars out of 5
by Christie smith - Posted on 09 April 2024
The nurse L was fantastic. She turned one of the most embarrassing intervention into dignified experinece . It is very important to make Smear tests and having a good experience is paramount. Thank you for explaining and informing me of the process and ensuring I was OK . Thank you
Visited April 2024
Review titled Glenlea Surgery
Replied on 11 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Tentative
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
The nurse I saw was lovely. As a disabled person she was very patient and was very reassuring. Procedure wasn’t one a female looks forward to. A necessary but needs to be done.
Visited April 2024
Review titled Glenlea Surgery
Replied on 09 May 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2024
Been speaking with the gp pharmacy technician,very helpful indeed and couldn’t do enough to try help me
Visited March 2024
Review titled Glenlea Surgery
Replied on 11 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great patient care
Rated 5 stars out of 5
by Charlotte Fisher - Posted on 28 March 2024
Great, prompt and caring response to my query. I was told I’d receive a call back regarding my issues and I did shortly after to have my query resolved! Lovely reception team, always happy to help!
Visited March 2024
Review titled Glenlea Surgery
Replied on 11 April 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.