Manston Surgery - Ratings and reviews
Reviews
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Review titled Terrible Practice
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2023
I can’t understand why this surgery is still allowed to take new patients on. Only way to get an appt is to phone each morning which if you are lucky to get through and not spend 35mins on the phone is ok. Treated with utter contempt by the Drs who won’t let you speak and explain your symptoms. Receptionists are fed up clearly and there is a toxic atmosphere in the surgery. I’ve been a patient here for many years and it’s gone down hill rapidly. There seems to be little organisation which leads to chaos. A change of management is needed as the current system isn’t fit for purpose.
Visited October 2023
Manston Surgery has not yet replied.
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Review titled Go above and beyond
Rated 5 stars out of 5
by Michele Turner - Posted on 23 August 2023
IV been with Manston Surgery for nearly 40 years and I have to say IV never had any problems with any Drs. Nurses or Receptionists especially through the Pandemic and all the extra work they all had to endure. The care and compassion is second to none and feel lucky to have this practice as my Doctor's. Thank you to you all and thank you
Visited August 2023
Review titled Manston Surgery
Replied on 24 August 2023
Many thanks Michele for your lovely comments which I will pass on to all the team. Julie, Practice Manager