Ratings and reviews
Reviews
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Review titled Amazing phone call
Rated 5 stars out of 5
by Mr Austin Martin2nd - Posted on 11 March 2024
27/02/2024 I received a patient phone call from the clinical pharmacist from my practice canal side Bingley . Absolutely outstanding her professional attitude her empathy and general concern for my future health and wellbeing was quit amazing . She knew my medical history her vocal tone on the call put me at ease and to trust her advise with developing a positive future for my medical overall wellbeing . I must thank Springfield surgery for offering such a wonderful customer experience and service whom ever has mentored this professional has done a wonderful job and I feel pleased with the service
Visited March 2024
The Springfield Surgery (Bingley) has not yet replied.
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Review titled All round excellence
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2023
My family have been with this practice for around 20 years. When we joined my children were young and have grown up having all their health needs met here. Recently my elderly parent with complex health needs moved to the area. This practice and all the employees from receptionists to partners have been fantastic. They are reliable, caring and hardworking. The staff turnover has been low which means we know who they are and that we will get great care when we need it. This practice is what all practices should be looking to emulate in their own populations. We have been lucky.
Visited April 2023
The Springfield Surgery (Bingley) has not yet replied.