Reviews

Displaying 1 to 1 of 1

1. Review titled Refused appointment by receptionist.

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 18 April 2023

   Went to the surgery to book an appointment, I'm 40 and have been suffering with extreme symptoms of menopause for several months and couldn't take the symptoms anymore, I was refused an appointment as I was told by the receptionist I'm to young to be going through menopause and to come back when I'm 45, ill be changing to another surgery as soon as possible.

   Visited March 2023

   Report as unsuitable

   Review titled Newington Surgery

   Replied on 25 April 2023

   Good morning, thank you for your feedback. I am sorry to hear that you were not happy with the receptionist at our practice. If you would like to send some details to us at hnyicb-ny.haxbypatientexperience@nhs.net I will be happy to investigate these concerns. Kind regards Karen Walton Patient Experience Administrator

   Report as unsuitable

   ---