Montague Medical Practice - Ratings and reviews
Reviews
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Review titled Heart problem.
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
Saw Doctor sent for test next day. Due to results of initial test further action initiated immediately. Treatment so far excellent.
Visited May 2024
Montague Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sky ramsden - Posted on 27 April 2024
I went to see my doctor yesterday about my mental health and he sat and he listened to me and he understood what I was saying he helped me with my medication ect he was amazing
Visited April 2024
Montague Medical Practice has not yet replied.
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Review titled Lovely Nurse
Rated 5 stars out of 5
by Fay - Posted on 03 April 2024
I was in for my smear test, never enjoyable. After my last I have to have them yearly, the nurse was so lovely, never rushed me even though I know how busy she must be. I felt as comfortable as you can in that situation and really reassured. She is great at her job and hope she stays at the practice for my next smear!! Thank you!
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Fay. Thank you for taking the time to provide your feedback. I am pleased the nurse managed to make you feel comfortable during your appointment. I will pass this onto the practice team. Amanda, Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 13 April 2024
Vastly improved, called at 8am as advised, appointment was given. Saw a GP. Thorough examination. GP was friendly and understanding, good sense of humour. Gave me the right medication and advice. Took me seriously.
Visited April 2024
Montague Medical Practice has not yet replied.
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Review titled So professional -
Rated 5 stars out of 5
by Brian Warrington - Posted on 05 April 2024
Information was explained clearly so that I know exactly what is going on. I am clear that in the future my medication is doing just what I need it to do.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Mr Warrington. Thank you for taking the time to leave a review. I am pleased you had a positive experience. I will pass your comments onto the team. Thank you, Amanda, Practice Manager
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Review titled Brilliant service
Rated 5 stars out of 5
by Jannine Jackson - Posted on 12 April 2024
I was called in due to a query about my HRT. A thorough conversation was had to ensure I was taking my medications properly and all my questions were answered.
Visited April 2024
Montague Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Valerie Branton - Posted on 01 May 2024
Friendly staff. Good two way dialogue felt able to ask any questions. Was not kept waiting too long
Visited April 2024
Montague Medical Practice has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
Impressed by the service I received. Rang for an appointment and was seen by a doctor within two hours of ringing.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Thank you for taking the time to provide your feedback. I will pass this onto the practice team. Amanda, Practice Manager
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Review titled Good
Rated 4 stars out of 5
by Tracey Barratt - Posted on 04 April 2024
I had an appointment with the nurse. Who informed me I needed to see the doctor. I tried to book another appointment but was told I had to ring between 8-11am (it was just past 11am). I rang the next day from 8am called 27 times, unable to get through, left it a bit and tried another 18 times until finally getting through. I was given an appointment for the same day. Both the nurse and the doctor were extremely professional, very polite, and gave good information, excellent service by them. Actually getting an appointment, when you are in the surgery, and referred by the nurse, should not be this difficult. The receptionists were polite and just following protocol, but the systems in place seem to put obsticals in way of making everyone's life easier.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Tracey. Thank you for taking the time to provide your feedback about your recent experience. I will take on board your comments and discuss this with the practice team. Thank you, Amanda, Practice Manager
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Review titled Excellent Physio
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
Now have a diagnosis for back problem that has been bothering me for 2 years and I should have gone sooner. Gave me excercises, to have a follow up, came out feeling positive.
Visited April 2024
Montague Medical Practice has not yet replied.