Outlook South West - Ratings and reviews
Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2023
Great Service, I really recommend going through these people. The person I had was lovely, really kind and understanding, and very helpful. All the material they sent to me came promptly, and was very good.
Visited July 2023
Outlook South West has not yet replied.
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Review titled Non existent service
Rated 1 star out of 5
by Anonymous - Posted on 14 March 2024
Have been waiting for some form of treatment from Outlook southwest since January 2023, over 14 months. Absolutely appalling service, with no phone call on between to see if you’re okay; just a few texts saying sorry you’re waiting. The service isn’t for for purpose and no wonder people are struggling with their mental health when they’re receiving no input whatsoever
Visited January 2023
Outlook South West has not yet replied.
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Review titled Utterly hopeless
Rated 1 star out of 5
by Anonymous - Posted on 21 August 2022
Contacted out look southwest after being recommended by my doctor . Suffered from depression for a long time but had a really bad time of it after Christmas, had no motivation and job getting out of bed and feeling suicidal. Spoke to Out look southwest who could only offer a Short course of cbt and not the counselling which is what I need to deal with deep seated issues of loss and rejection. Instead they talked to me like I was stupid and could only offer cbt which I didn’t want so they discharged me even though I was having very dark thoughts. Utter waste of time.
Visited July 2022
Outlook South West has not yet replied.
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Review titled Awful treatment
Rated 2 stars out of 5
by Anonymous - Posted on 13 July 2022
Self referred myself using their form and was later emailed about an appointment on the phone to get some more info from me. I went to the appointment, and after talking, was rejected therapy due to the fact that, because I wasn't feeling suicidal, I wasn't self harming, my mental health obviously wasn't bad enough so they couldn't provide a service. I *know* how bad my anxiety is and I so desperately have been wanting to get it fixed. It has stopped me from getting a job, making friends, and generally just most social interaction is almost impossible for me. I explained all this on the phone. And I was denied the therapy I really feel I need. Really a terrible service.
Visited July 2022
Outlook South West has not yet replied.