Newmedica Eye Health Clinic & Surgical Centre – Worcester - Ratings and reviews
Reviews
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Review titled Old but Not Stupid
Rated 2 stars out of 5
by Mike Dutfield - Posted on 01 May 2024
I attended the Clinic today for YAG laser capsulotomy. My welcome by the receptionist was fine as was the eye test, pressure measurement and administration of eye drops to dilate the pupils. After a short wait I was called in to meet a female. She briefly examined my left eye and immediately declared that I had already had laser treatment. I told her I had not. She looked at my right eye and said she could see I had already had laser treatment on that too, which I have not. I told her that I had once had laser surgery for a retinal tear many years ago. She was adamant that I had the laser surgery. I am 81 years old but I am not stupid and I do know what I have had done to my eyes. They are important to me. She then said she could treat one eye to get rid of a "wobble"! I asked if it would get rid of the clouding in my vision. She then said she would get a second opinion and the second doctor after a very brief examination said it would be alright to have the laser surgery. I asked if they could confirm that I had previous laser surgery from my NHS records and was told that the Clinic does not have access to them. By this point I had lost all confidence in her and the Clinic and said I did not want to continue with any treatment. My major complaint is that I was treated as too stupid to know what treatment I had already had.
Visited May 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Ann Wilson - Posted on 19 April 2024
My mom had caterach done, no waiting list and treated so well by all staff from start to finish, amazing place and people Thank you
Visited April 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Exceptional Service
Rated 5 stars out of 5
by Judith - Posted on 05 April 2024
So friendly and relaxing, any nerves were soon expelled. You have an amazing team. Thank you sooo much for your care today.
Visited April 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Exemplary service
Rated 5 stars out of 5
by Iris - Posted on 26 April 2024
Thank you so much for your care and the very best treatment today, when I returned to have my second cataract operation. You have an amazing team who are welcoming, friendly, dedicated and professional, you are put at ease from the minute you arrive. Many thanks for making the world a much brighter place for me again 👀
Visited April 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2024
Excellent professional service. Staff did a great job of making me feel at ease with the procedure carried out. Thank you..
Visited March 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Lovely experience
Rated 5 stars out of 5
by James Stevens - Posted on 28 March 2024
From the receptionist to seeing evryone in each room the whole experience was so easy. Every department explained things clearly and were very friendly which made it a pleasant experience.
Visited March 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled "The very definition of Excellence"!
Rated 5 stars out of 5
by Daryle - Posted on 29 March 2024
My painless cataract surgery was an overwhelming experience of receiving the very best treatment from reception to consultant, all members of staff are friendly, welcoming and professional.
Visited March 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Proper place
Rated 5 stars out of 5
by Tim Parsons - Posted on 29 February 2024
In and out in 40 mins, job done,agood experience, prfesionly done!Will definitely recommend to others.
Visited February 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2024
Cataract surgery , kept fully informed and well looked after throughout the process . Clinic kept in contact before and after surgery
Visited February 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.
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Review titled Superb expert service.
Rated 5 stars out of 5
by Niki Forbes-Wilton - Posted on 16 February 2024
The Consultant Director has superb specialist expertise, which I needed after another service provider could no longer help me. I found the overall service professional and friendly. I felt listened to at my consultation and was made to feel very comfortable on the day of my complex operation. My thanks go to all the staff for their care and attention.
Visited February 2024
Newmedica Eye Health Clinic & Surgical Centre – Worcester has not yet replied.