Monkwearmouth Health Centre - Ratings and reviews
Reviews
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Review titled Amazing practice nurse
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2024
I had an app with nurse who was by far the most compassionate, empathetic & knowledgeable practitioner I have ever seen. The nurse talked me through my procedure, fully explained reasons for this and worst case scenarios. The nurse offered me information I was previously unaware of & the benefits of this treatment, again further emphasising her expert knowledge. I left that appointment reassured my procedure had been completed by an expert in her field, she spent time with me & wasn’t rushing me out as I’ve experienced with other health professionals. This nurse is an absolute credit to the NHS & an example of how specialist nurses should be - kind & considerate & able to demonstrate their years of experience & knowledge. I wound like my feedback to be given directly to this nurse and her line manager for acknowledgment.
Visited March 2024
Monkwearmouth Health Centre has not yet replied.
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Review titled Lack of help
Rated 2 stars out of 5
by Anonymous - Posted on 08 March 2024
Recently visited this health centre and was not unsatisfied with the outcome, suffering with psoriasis for past 12 year and constantly being told cream will help is a joke, I’ve used all I can think of and not one works, quite frankly no one seems interested in helping.
Visited March 2024
Monkwearmouth Health Centre has not yet replied.
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Review titled Blood Tests appointment
Rated 5 stars out of 5
by Julie Chalk - Posted on 27 February 2024
I met a new Nurse to the practice, she was very caring and compassionate and made me feel very comfortable ( I don't like needles ha ha ) The appointment was prompt and the receptionist was warm and welcoming.
Visited February 2024
Monkwearmouth Health Centre has not yet replied.
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Review titled Great service.
Rated 5 stars out of 5
by Alan Kerr - Posted on 03 February 2024
I took my elderly mother to see a nurse practitioner on 02.02.2024..the nurse was very knowledgeable and treated my mother with due care and attention..she explained in detail what she thought was the best course of action for my mothers issues..i would recommend this practice to anyone.
Visited February 2024
Monkwearmouth Health Centre has not yet replied.
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Review titled Great reception
Rated 4 stars out of 5
by Anonymous - Posted on 10 November 2023
Prompt and on time appointment and very informative visit cleared up my concern’s prescriptions always forwarded to pharmacy on time
Visited November 2023
Monkwearmouth Health Centre has not yet replied.
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Review titled Friendly and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2023
Just in for a blood test, fairly routine for me. Nurse was friendly and was running late, I don't ever expect them to run on time,due to the nature of what they do. She was incredibly apologetic for running late. I see the same nurse every time and feel completely at ease when she does any treatment or tests. Changed to this practice a few years back and won't change now due to the way u get treated whilst there.
Visited August 2023
Monkwearmouth Health Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Michael Fisher - Posted on 12 July 2023
As always the doctors and staff offer a very professional and caring approach when dealing with my issues. The standard of care is outstanding.
Visited July 2023
Monkwearmouth Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2023
Service at this surgery is remarkable and never disappoints. Easy to make face to face appointments using the surgery app. GP knowledgeable and helpful, takes time to listen and answer questions. I feel confident that I mattter and my health is a priority.
Visited May 2023
Monkwearmouth Health Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2023
Service at this surgery is remarkable and never disappoints. Easy to make face to face appointments using the surgery app. GP knowledgeable and helpful, takes time to listen and answer questions. I feel confident that I mattter and my health is a priority.
Visited May 2023
Monkwearmouth Health Centre has not yet replied.
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Review titled Quick and timely appointment
Rated 5 stars out of 5
by Andrea Scollen - Posted on 26 April 2023
Was able to book an appointment with the minimum of waiting time for the GP and the Practise nurse, both very understanding and answered all questions. Followup for tests were done almost immediately.
Visited April 2023
Monkwearmouth Health Centre has not yet replied.