KEPIER MEDICAL PRACTICE - Ratings and reviews
Reviews
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Review titled Review BP
Rated 1 star out of 5
by Rob - Posted on 23 February 2024
Had a COPD review 2 weeks ago and blood pressure was high +200. Discussed with nurse practitioner, we spoke about diet, my exercises routine etc. Nurse suggested I take another BP tablet as I was already on the maximum Rampril. I explained the suggested tablet I had tried before and had a bad reaction. She spoke to a doctor and we agreed an alternative. the nurse asked me to monitor my BP at home and keep a record. I was very nervous about taking these new tablets. I took the tablets as prescribed and my BP was reduced averaging mid 140s sometimes below the ideal of 135. On some days I had palpitations and had a rash. Today I returned for a review. I was seen by someone I had never seen before. There was no introduction, I did not know if it was a GP or a nurse. I gave them a sheet detailing my morning and evening BPs which they looked at for about 10 seconds. They the said they would increase the dosage. I asked if there was the only option explaining I had on occasions suffered side affects. I also pointed out that my BP had greatly reduced. They appeared annoyed and looked up the side effects and agreed these were possible. I was then told that I was at risk of a stroke but they would note my record that I did not want to increase the dosage. Until today I have always had great experiences at this surgery but today's review and the patronising attitude has left me very upset.
Visited February 2024
KEPIER MEDICAL PRACTICE has not yet replied.
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Review titled Excellent ProfessionalTreatment
Rated 5 stars out of 5
by JWelsh - Posted on 12 November 2023
I have recently had appointments with a nurse for blood tests/health checks which resulted in appointments with two GPs as follow up treatment relating to my diagnosis and ongoing care. I can only say how reassured I am by the professional care/advice and empathy given to me by all three practitioners. A massive thank you to you all.
Visited November 2023
Review titled KEPIER MEDICAL PRACTICE
Replied on 13 November 2023
Thank you so much for taking the time to post your comments regarding the care you have received from the practice. The practice continuously aims to provide a professional and caring service and it is always a pleasure to hear such positive patient feedback. I will ensure your feedback is shared with the whole practice team. Yours sincerely, Susan McGrath Practice Manager
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Review titled Fantastic service from appointment to seeing doctor
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2023
From diagnosis to referral 1st class kept informed of all actions taken the service could not have been bettered if I had gone privately the Dr in my case kept me in the loop even calls at home can't say enough on how the experience was
Visited April 2023
Review titled KEPIER MEDICAL PRACTICE
Replied on 13 June 2023
Thank you for taking the time to leave your review. We are delighted to hear you were happy with your experience of the practice services and your feedback will be shared with the team.