West Farm Surgery - Ratings and reviews
Reviews
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Review titled Urology Issues
Rated 1 star out of 5
by Charles Keith Penfold - Posted on 25 March 2024
On 9th July, 2018 I had prostate surgery at the Newcastle Freeman Hospital. The operation was successful and I experienced no further Urology issues until November last year. I then experienced the first of a series of urinary tract infections (UTIs). Since then, I have had a further 4 UTIs. The treatment I received from the WestFarm GP Practise and Walk in centre has always been a weeks supply of Nitrofurantoin antibiotics and the condition cleared quickly following treatment. I also submitted urine samples as requested, but understand that these have not been conclusive in identifying my problem. Earlier this year, I became concerned at the frequency of these infections and requested a referral to the Freeman Hospital Urology. At no time have I been offered a face to face appointment with a GP and my requests have not been followed. I have just completed the last antibiotic treatment and therefore expect a further UTI in the next few weeks. I would request assistance to end this spiral of never ending treatment and a specialist referral.
Visited March 2024
West Farm Surgery has not yet replied.
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Review titled Patient Seen at the Oxford Centre
Rated 5 stars out of 5
by Patient seen at Oxford Centre - Posted on 16 February 2024
Seen at the Oxford Centre on behalf of West Farm Surgery "Wait time was great, we were seen ahead of schedule
Visited February 2024
West Farm Surgery has not yet replied.
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Review titled Seen at Oxford Centre on behalf of West Farm Surgery
Rated 5 stars out of 5
by Patient seen at Oxford Centre - Posted on 21 February 2024
Seen at Oxford Centre on behalf of West Farm Surgery "I was seen within minutes of arriving. Got a thorough examination. Great advice. Put at ease
Visited February 2024
West Farm Surgery has not yet replied.
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Quick and efficient COVID appointment got in and out before our appointment would recommend this practice have been with them for five years and happy with them
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Wonderful practice
Rated 5 stars out of 5
by Grace Foggin - Posted on 16 October 2023
The practice is brilliant, from the doctors to the reception staff. Very empathetic at all times. If I call I always receive a call back promptly and am very relieved after discussing problem with gp.
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Welcoming and Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2023
Very efficient service, lovely friendly and welcoming staff and no long wait times. Very professional service.
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Always friendly and helpful. Proactive re contacting patients. Usual waiting times for pre bookable appointments around 2 weeks but offer emergency appointments on same day
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Very friendly staff and great service
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Cannot fault this surgery the staff have always been really helpful and polite. Never have a problem seeing a doctor and service is always excellent
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Vaccinations
Rated 4 stars out of 5
by Geraldine Morris-Dowling - Posted on 16 October 2023
Last week I received my autumn covid and flu vaccination. This was all well organised, booked and executed. There was no / little waiting and I felt safe and secure at the venues : both surgery and Oxford centre. Staff were excellent , professional and informed.
Visited October 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team. Christine Davidson Managing Partner
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2023
Excellent friendly staff and doctors in my mind the best surgery by far quick and very efficient, offering fantastic advice on preventive health problems
Visited July 2023
Review titled West Farm Surgery
Replied on 19 October 2023
Thank you for taking the time to provide feedback to the practice this is very much appreciated and will be shared with the whole team.