Alma Medical Centre - Ratings and reviews
Reviews
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Review titled Totally Frustrated
Rated 1 star out of 5
by Guy - Posted on 28 March 2024
35 mins of repeat dialing and then in the Q for 45 mins only for receptionist to go Hello then hang up. Meds missing from prescription, and missing from repeat so cannot order online. Just totally frustrated.
Visited March 2024
Alma Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Judith banks - Posted on 15 January 2024
The receptionist are kind ,helpfull ,always ready to help you ,excellent, it's a bit hard to get in to see a doctor by phone ,but if you go down to practice ,the receptionist always get you in
Visited January 2024
Alma Medical Centre has not yet replied.
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Review titled New System Total Waste of Time.
Rated 1 star out of 5
by Stephen Todd - Posted on 14 September 2023
To book a telephone appointment you have to phone first thing in the morning or go in person to the surgery at 8.00 a.m. The telephone is constantly engaged, I don't drive and the bus 'service' will not get me there early. The website is very limited and badly organised, even booking prescribed medication is far from desirable. Such a shame this practice was fantastic till August.
Visited September 2023
Alma Medical Centre has not yet replied.
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Review titled Phones lines are always busy, appointments always gone
Rated 1 star out of 5
by Anonymous - Posted on 29 November 2022
Would never recommend Alma Medical, you can't get appointments, told to phone, lines always busy and cost a fortune when left on hold, you call in and appointments gone, no matter what they tell you, you do what they say, and No appointments, this isn't good when you have so many help problems, left being told to go to a pharmacy, It's a Dr, I need not a pharmacist, I know how the NHS works, I know how health problems work, so why am I left to treat myself because my Dr's are taking on new patients but, can't see those with severe medical issues. I always seem to get appointments to other practices, they don't know you, your medication, nothing. 1* is all it's worth here.
Visited November 2022
Alma Medical Centre has not yet replied.
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Review titled Best doctor I have ever seen
Rated 5 stars out of 5
by Graham - Posted on 08 October 2022
I was blown away by the doctor…he fitted every thing in in 10 mins…..results, referral, bloods, ordered prescription, chatted. He was amazing!!!
Visited October 2022
Alma Medical Centre has not yet replied.
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Review titled Outstanding Patient Care
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2022
Best GP I have ever been to and feel very valued as a patient. The doctors listen and are very helpful. Their eConsult online system is very good, you don’t have to wait hours for a call back or wait to attend an appointment. The practice is a great example for other GPs to follow. I cannot thank the GP enough for their continuous service and for all the support and care. I hope this service of care continues as they are doing amazing jobs!
Visited October 2022
Alma Medical Centre has not yet replied.