Crossfell Health Centre - Ratings and reviews
Reviews
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Review titled I love Mondays
Rated 4 stars out of 5
by Tom Dyche - Posted on 20 December 2023
My doctor assured me throughout my visit,that I was continuing in the correct way with my symptoms.I was grateful for this,she is very thorough and professional.
Visited December 2023
Crossfell Health Centre has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
I wld like to say a big thank you to a doctor I seen yesterday he us such a really nice person understanding and professional I wld trust him with my life I have seen him a few times and I wld trust him he is nice and listens to you and put you at ease thank-you again to the certain doctor
Visited December 2023
Crossfell Health Centre has not yet replied.
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Review titled Great nursing
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
I wld like to thank the nurses in crossfell health centre for looking after me after my operation making me feel at ease and just been nice as I was feeling really nervous thanks again
Visited November 2023
Crossfell Health Centre has not yet replied.
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Review titled Unable to contact GP
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2023
It is near impossible to contact this service via telephone. I understand that the surgery is probably understaffed but I find it to be very concerning. Especially for members of the public who aren't familiar with the e-consult service. The phone system also needs an upgrade. When you call, it plays music for 10 minutes and then goes to a ring tone for 4 minutes, you are then told there are no operators an it cuts you off/ It should not cut you off, it should tell you what position in the queue you are, if it does cut you off you should be able to leave a voicemail.
Visited June 2023
Crossfell Health Centre has not yet replied.
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Review titled Does the telephone ever get answered?
Rated 2 stars out of 5
by Neil - Posted on 25 May 2023
I am now trying to get through by telephone for the 30th time this morning. I see that this is a common complaint. This is totally unacceptable.
Visited May 2023
Crossfell Health Centre has not yet replied.
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Review titled Medication
Rated 3 stars out of 5
by Janet robson - Posted on 19 April 2023
My wife been trying to get intouch with the practice for a while but unfortunately missed a callback as she was not quick enough to get to my phone she is in so much pain she feel like she do not want to be here any more as all she does is cry in pain she has had a consultation with a physio who recommended she be put on oramorph to help with the pain as I work during the day I am unable to help her and It concerns me I feel if the physio has recommended this medication to help with the pain them why has the gp not gone with there advice
Visited April 2023
Crossfell Health Centre has not yet replied.
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Review titled Disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2023
I have tried ringing to see why my percription is not at the chemist I use and have been on the phone since 2 pm about it I ether get no operators available or the phone rings for 10 minutes then goes blank ,this is not good enough they are dealing with peoples lives and causing stress and upset to people I ha e now been without metaforum for 2 days now and cannot make it to the surgery so I am now starting to panic.
Visited April 2023
Crossfell Health Centre has not yet replied.
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Review titled Unhelpful
Rated 2 stars out of 5
by Kathy - Posted on 10 February 2023
Had a medication review, went to order my meds but unable to as telling me I Need A Review! Get nowhere with telephone staff, so I want to speak to practice manager, but yet again no information as how to contact them
Visited February 2023
Crossfell Health Centre has not yet replied.
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Review titled ridiculous
Rated 1 star out of 5
by Anonymous - Posted on 27 September 2022
after trying for 3 days to phone this practice we got through on the Monday on the 121st call, yes that's right 121. Promised 6pm phone call got it at 8 30pm, they are an absolute joke. The whole NHS system is broken because nobody cares anymore
Visited September 2022
Crossfell Health Centre has not yet replied.