Accessibility statement

This accessibility statement applies to www.nhs.uk/healthier-families and its embedded tools. This website is run by NHS Digital on behalf of the Department of Health and Social Care.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website and associated tools are not fully accessible:

• there are issues with the heading structure and image alt text in the "Which new sports should I try?" quiz
• the interactive sugar calculator has problems with its page structure, labels, colour contrast of focus states and error messaging

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please email betterhealth-families@dhsc.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email betterhealth-families@dhsc.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations").

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

NHS Digital is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website and its embedded tools are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed in the "Non-accessible content" section.

Non-accessible content

Website

• When saving the cookie settings the message to confirm this has been successfully saved is not read out to screen reader users. This fails WCAG standard 4.1.3 Status Messages (Level AA).

"Which new sports should I try?" quiz

• The headings on the cards of the sports quiz may confuse screen reader users who expect content to be introduced below. This fails WCAG standard 1.3.1 Info and Relationships (Level A).
• The alternative text on these cards do not provide meaningful information for screen reader users. This fails WCAG standard 1.3.1 Info and Relationships (Level A)

Sugar calculator

• The main landmark contains a second nested landmark which will make it difficult for screen reader users to determine where the start of the main content is. This fails WCAG standard 1.3.1 Info and Relationships (Level A) and 2.4.3 Focus Oder (Level A).
• A non-interactive component has been included in the tab order of the page which may confuse users who navigate with a keyboard only. This fails WCAG standard 1.3.1 Info and Relationships (Level A) and 2.4.3 Focus Oder (Level A).
• The form fields on the calculator cannot be accessed by voice-control users by referencing the visible label of the form. This fails WCAG standard 1.3.1 Info and Relationships (Level A) and 4.1.2 Name, Role, Value (Level A).
• The focus highlight against the white background is difficult to see. This fails WCAG standard 1.4.11 Non-text Contrast (Level AA).
• The way that errors are handled does not follow the pattern indicated in the NHS Digital Service Manual. This fails WCAG standard 4.1.3 Status Messages (Level AA).

What we are doing to improve accessibility

We have a roadmap in place to fix the issues listed and expect to have completed them by 1 July 2022.

Preparation of this accessibility statement

This statement was prepared on 13 December 2021. It was last reviewed on 25 March 2022.

The website was last tested on 7 December 2021. The tests were carried out by the Digital Accessibility Centre (DAC).