Accessibility statement

This accessibility statement applies to the Change4Life website, including the Sugar calculator and the Disney sports quiz.

This website is run by Public Health England. We want as many people as possible to be able to use this website and its tools. For example, this means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • there are some issues relating to focus states that may be difficult to see for people using a keyboard to navigate the site
  • there are several issues relating to text and non-text colour contrast, meaning people with low vision may have trouble reading some of the text
  • some links are not described clearly enough for users to understand what they do or where they go

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please email enquiries@phe.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact enquiries@phe.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contact us by post or visit us in person

Public Health England is based at:

Wellington House
133-155 Waterloo Road
London SE1 8UG

Technical information about this website's accessibility

Public Health England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed.

Non-accessible content

The following content is non-accessible due to non-compliance with the accessibility regulations.

Change4Life website

  • On the pages where we use cards to promote content, people using a keyboard to navigate may find the order of focus does not move in the direction they would expect, causing confusion. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 2.4.3 Focus Order.
  • On a number of buttons and links in the footer and header, a label has been set that does not match the visible label. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 2.5.3 Label in Name.
  • The flip cards in the Food Facts section of the site are not intuitive to screen-reader users because they read both sides of the card, regardless of the state. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 4.1.2 Name, Role, Value.
  • The carousel on the Recipes page fails a number of Web Content Accessibility Guidelines v2.1 (A) standards, including guideline 1.3.1 Info and Relationships, 2.1.1 Keyboard, 2.2.2 Pause, Stop, Hide and 4.1.2 Name, Role, Value.
  • The way HTML has been structured on the site in general does not conform to the W3C specification. This may affect the way the pages are read to assistive technologies. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 4.1.1 Parsing.
  • Captions have not been provided for the videos on the Food Facts and Shake Ups pages. This fails the Web Content Accessibility Guidelines v2.1 (A) standard guideline 1.2.2 Captions (pre-recorded).
  • The play button on the How to Wash Your Hands video is not descriptive, which could be confusing to anyone using a screen reader. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 2.4.6 Headings and Labels.
  • On the Food Facts page, there is a focus indicator missing on the carousel controls. This may make it hard for sighted people using a keyboard to use the carousel. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 2.4.7 Focus Visible.
  • If a user zooms in to 400% content will be lost, obscuring the text. This can be seen on the Food Facts, Shake Ups and Sugar Swaps pages. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 1.4.10 Reflow.
  • Modal buttons are also obscured from view when zoomed in at 400% on the You child's weight page. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 1.4.10 Reflow.
  • Text may be cut off, may overlap and be obscured from view if a user adjusts the text spacing or font family. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 1.4.12 Text Spacing.

Sugar calculator

  • An error message in the calculator is not announced for screen-reader users and focus does not move to the field where the error has occurred. This fails the Web Content Accessibility Guidelines v2.1 (AA) standard guideline 4.1.3 Status Messages.

Disney sports quiz

What we are doing to improve accessibility

We have already made a number of improvements to this website to make it easier to use for everyone.

We have a roadmap in place to fix the issues listed above and expect to have completed the A issues by January 2021 and AA issues by March 2021.

Preparation of this accessibility statement

This statement was prepared on 14 September 2020. It was last reviewed on 3 December 2020.

The website was last tested on 10 September 2020.

Several tests have been carried out by the Digital Accessibility Centre and a further test by Nomensa. The audit reports have been provided as PDF documents and are available on request by emailing enquiries@phe.gov.uk.