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Accessibility statement

This accessibility statement applies to www.nhs.uk/healthier-families and its embedded tools. This website is run by NHS England on behalf of the Department of Health and Social Care.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • there is an issue with screenreaders not announcing the successful saving of cookie settings

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please email betterhealth-families@dhsc.gov.uk.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please email betterhealth-families@dhsc.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations").

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

NHS England is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

This website and its embedded tools are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed in the "Non-accessible content" section.

Non-accessible content

Website

What we are doing to improve accessibility

We have a roadmap in place to fix the issues listed and expect to have completed them by July 2024.

Preparation of this accessibility statement

This statement was prepared on 13 December 2021. It was last reviewed on 25 May 2023.

The website was last tested on 7 December 2021. The tests were carried out by the Digital Accessibility Centre (DAC).