The Coggeshall Surgery - Ratings and reviews
Reviews
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Review titled Exemplary Doctor
Rated 5 stars out of 5
by Mr Daniel A Perry - Posted on 16 January 2024
My doctor is outstanding in what they do. Despite GPs being under immense pressures this GP still demonstrates the ability to dedicate time and effort to me personally. This GP continues to check in during what has been a difficult time personally and I cannot thank them enough for all that they have done and continue to do to support. Sadly, due to understandable policies, this GP has to remain unnamed but I do hope the date of this review can be linked backed to them personally and used as part of their review because they truly are exceptional at what they do.
Visited January 2024
The Coggeshall Surgery has not yet replied.
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Review titled As you like it
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
The Surgery advocates self-referral for minor eye conditions. Taking this up for an ongoing issue; two optometrist appointments, hospital referral and treatment all took place within a few days, followed up by a call-in from the Surgery for a blood pressure check. Humbling to receive this level of health care, with no waiting lists and no panjandrums.
Visited October 2023
The Coggeshall Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Chloe Henderson - Posted on 24 May 2023
I had an appointment with a nurse this morning which was extremely efficient and friendly. The bloods were taken exceptionally well and overall a great experience. Office staff were very helpful too.
Visited May 2023
The Coggeshall Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Chloe Henderson - Posted on 24 May 2023
I had an appointment with a nurse this morning which was extremely efficient and friendly. The bloods were taken exceptionally well and overall a great experience. Office staff were very helpful too.
Visited May 2023
The Coggeshall Surgery has not yet replied.
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Review titled All's well that ends well.
Rated 4 stars out of 5
by Rodney Fraser - Posted on 07 June 2023
A care navigator (receptionist) determines how calls are progressed. "I'll put a message through to the doctors," in this case. A recurrent internal inflammatory condition was referred initially, and an unrelated, recurrent skin condition subsequently by email. No examination or consultation took place with either issue. Patient self-diagnosis was accepted, as the basis for prescribed antibiotics (2 courses), and hospital referral for the skin condition. Both resolutions appeared on the patient record, with no other confirmatory communication. This is a high-functioning practice, staffed by caring clinicians, who do not prescribe antibiotics as a panpharmacon for all ills. A consultation after the unsuccessful first course of treatment would have been appreciated, and perhaps appropriate, although this was not specifically requested. Patients, as this one, may find the remote contact uncomfortable. The triage system "grades" patients presenting, according to their assessed level of need. If a good outcome can be achieved, as here, without seeing the patient, that's a win, but a Pyrrhic one if it's a seriously wrong call. You can only admire the dedication and judgement required, and try to understand the pressure of all this on the practice.
Visited April 2023
The Coggeshall Surgery has not yet replied.