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Accessibility statement

This accessibility statement applies to the:

This website is run by NHS England on behalf of the Department of Health and Social Care. We want as many people as possible to be able to use this website and its tools. For example, this means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader.

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website and associated tools are not fully accessible:

  • the videos do not have audio descriptions
  • there are some issues with the user interface (controls and progress bars) of the video player

Feedback and contact information

If you need information on this website in a different format – like accessible PDF, large print, easy read, audio recording or braille – please

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, email

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

For more information about getting in touch please visit our contact us page.

Technical information about this website's accessibility

NHS England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No 2) Accessibility Regulations 2018.

Compliance status

Every Mind Matters website

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non-compliances listed in the "Non-accessible content" section.

Your Mind Plan quiz

This embedded tool is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-accessible content

The content listed below does not comply with the accessibility regulations.

Every Mind Matters website

Content not within the scope of the accessibility regulations

Your Mind Plan quiz videos

The videos in the Your Mind Plan quiz do not meet accessibility standards because they do not all have captions or audio descriptions. The accessibility regulations do not require us to fix videos published before 23 September 2020.

What we are doing to improve accessibility

We have a roadmap in place to fix the issues listed above. We expect to have completed the issues by July 2024.

Preparation of this accessibility statement

This statement was prepared on 4 May 2021. It was last reviewed on 25 May 2023.

Most recent test dates of the websites and tools

  • Every Mind Matters website – 9 June 2021
  • Every Mind Matters Your Mind Plan quiz – 9 June 2021

The tests for the above were carried out by Zoonou.

All the reports have been provided as PDF documents and are available on request by emailing