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Contact the NHS App team

The NHS App team cannot help with medical problems

Urgent advice:

If you think it's a life-threatening emergency:

Non-urgent advice:

If you do not think it's an emergency:

What are you contacting us about?

e.g. I cannot log in
e.g. I would like to talk to a doctor through the app
e.g. I have a query about how my data is used

Your message for us

Do not include confidential or medical information in your message. For example, your NHS number, date of birth, medical diagnosis or medical history. We will aim to respond within 1 working day.

Full name (optional)

We will use the name you provide in any replies to your message. We will not use your name for any other purpose.

Email address

We will use your email address to resolve the issue you are contacting us about and reply to you. We may invite you to complete a voluntary short satisfaction survey. We will not use your email address for any other purpose.

Privacy policy agreement

You must confirm you have read and understood our privacy policy before sending.