Public Health England, an executive agency of the Department of Health and Social Care, (We, Us or Our) is committed to protecting and respecting your privacy.
For the purpose of this document, the Data Protection Legislation shall mean any data protection legislation from time to time in force in the UK including the Data Protection Act 1998 or 2018 or any successor legislation and (for so long as and to the extent that the law of the European Union has legal effect in the UK) the General Data Protection Regulation ((EU) 2016 / 679) and any other directly applicable European Union regulation relating to privacy.
This policy sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it.
For the purpose of the Data Protection Legislation, the data controller is the Department of Health and Social Care of:
Wellington House, 133-155 Waterloo Road, London SE1 8UG.
Our nominated representative for the purpose of the Data Protection Legislation is Mr Alex Sienkiewicz.
We may collect and process the following data about you:
Information you give Us (Submitted information)
You may give Us information about you by filling in forms on Public Health England App Site(s) and/or Services Site(s), (collectively, Our Site(s)), or by corresponding with Us by phone, e-mail or otherwise. This includes information you provide when you register to Our Site(s), subscribe to any of Our Services, participate in discussion boards (or other social media functions on or linked to Our Site(s)), enter a competition, promotion or survey or carry out any other activity and when you report a problem with Our Site(s). The information you give Us may include your name, address, e-mail address and phone number, age, username, password, personal description, and any other information you provide.
Information We collect about you
With regard to each of your visits to Our Site(s) or services, We may automatically collect the following information about you:
Conversational engagements. We may use information We collect or You provide to us through our Chatbot(s), Skill(s) and Action(s) to tailor and optimise your experience within the relevant platform and to provide the most relevant information, support and advice around the relevant subject matter.
Information we receive from other sources. We may receive information about you if you use any of the Services Sites We operate or the other Services We provide. In this case We will have informed you when We collected that data that it may be shared internally and combined with data collected on Our Site(s). We are also working closely with third parties (including, for example, business partners, sub-contractors, delivery services, analytics providers, search information providers) and may receive information about you from them.
Our Apps use SDKs to distinguish you from other users of Our Apps. This helps Us collect information about how you are using Our Apps so We can ensure We are providing you with a good experience when using Our Apps and allows Us to improve Our Apps in future. For detailed information on the SDKs We use and the purposes for which We use them see the section “Information about Our use of SDKs” below.
We use information held about you in the following ways:
Information you give to Us. We may use this information:
Information We collect about you. We may use this information:
Information We receive from other sources. We may combine this information with information you give to Us and information We collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information We receive).
We may share your information with selected third parties including but not limited to:
We may disclose your personal information to third parties:
All information you provide to Us is stored on secure servers held in both the European Economic Area (EEA) and GDPR compliant international data processors only. Where international data processors are used, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.
Where We have given you (or where you have chosen) a password which enables you to access certain parts of Our Site(s), you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site(s); any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask Us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting Us at: firstname.lastname@example.org
Our Site(s) may, from time to time, contain links to and from the websites of Our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Legislation.
Mr Alex Sienkiewicz. Department of Health and Social Care Wellington House 133-155 Waterloo Road London SE1 8UG
A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Site preferences: These types of cookies measure how you use the website, like where you click. We use this information to improve our services.
Website usage: These types of cookies measure how you use the website, like where you click, so it can be updated and improved based on your needs.
Health campaigns: We run health awareness campaigns with trusted partners. These cookies see how they perform across the internet and social media – such as whether you clicked an advert to come to our site.
You can click below to opt out of having the Platform used to select ads for your browser based on your online web browsing behaviour. When you opt-out, an opt-out cookie (from adnxs.com) will be stored in your web browser. The Platform will know the choice you have made when it sees your opt-out cookie, and will apply your choice to all companies’ use of the Platform. If you block or delete the opt-out cookie, the Platform will not see your choice. If you would like to refuse these AppNexus cookies at any time, please visit: http://www.appnexus.com/en/company/platform-privacy-policy#choices
The opt-out cookie may not work if your browser is configured to block third-party cookies. If you delete your cookies, you will need to opt out again. There are browser plugins to help you preserve your opt-out cookies. For more information, please visit http://www.aboutads.info/PMC.
The opt-out only applies to the browser in which you set it. For example, if you set the opt-out while using Firefox, but then use Chrome, the opt-out will not be active in Chrome. To opt out in Chrome, you will need to repeat the opt-out process.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of Our Site(s).
To find out how to allow, block, delete and manage the cookies on all standard web browsers, please go to www.aboutcookies.org.
Our Apps use SDKs to distinguish you from other users of Our Apps. This helps Us collect information about how you are using Our Apps so We can ensure We are providing you with a good experience when using Our Apps and allows Us to improve Our Apps in future. By downloading Our Apps, you are agreeing to Our use of SDKs.
An SDK is a piece of computer code that is used in mobile applications that allows certain software packages to run. We use the following SDKs:
Analytics SDKs - Google Analytics
Interest-based advertising SDKs - RhythmOne
How to opt out of Our use of SDKs
Analytics and Advertising tracking SDKs
Interest-based advertising SDKs
Google Settings > Services > Ads > Opt out of interest-based ads
Devices with iOS 6 and above use Apple’s Advertising Identifier. To learn more about limiting ad tracking using this identifier, visit the Settings menu on your Device as follows:
iOS 7 or higher – Choose Settings > Privacy > Advertising > Limit Ad Tracking
iOS 6 – Choose Settings > General > About > Advertising
When you opt out, We will stop (a) collecting information about your interests via Our Apps and (b) serving you Targeted Ads based on the data collected via Our Apps.
Please note that opting out of either Browser-Based or Mobile Application-Based Data Collection does not mean you will not see ads online from Public Health England or other digital advertising companies, but only that Public Health England will not tailor ads based on your interests.
Where such products are offered, We will make clear to You that a third-party platform is being used.