Paradise Medical Centre

024 76689343 Broad Street, Coventry , West Midlands, West Midlands, CV6 5BG
http://www.paradisemedicalcentre.nhs.uk

4 out of 5 stars

Based on 16 ratings for this GP surgery

News:

  • In-house Patient Survey 2015-16
  • CQC inspection
  • Patient Survey 2014-15

Overview

Welcome to Paradise Medical Centre website.

The most important health messages are:

Do not smoke or get advice to help you stop.

Eat healthy - advice avilable.

Alcohol weekly allowance to avoid health issues - 14 units for women and 21 for men.

Reduce weight - advice on appropriate weight for your height available - it is essential to eat less than before if you wish to loose weight.

Participate in screening programmes: NHS health checks, cervical smears, bowel cancer screening, breast cancer screening.

Ensure that your children have had the recommended immunisations.

A note regarding Coventry IAPT services that can be accessed directly by self referral. This ia a very good service that gives access as appropriate for counselling, CBT and other services. People who have accessed it ( including citizens from the ethnic minorities) have  found the servics very beneficial, Their contact number is 024 7667 1090.

We are undertakeing a project with patients who appear to  need multiple consultations in a short time period. When these can be dealt with by self management and taking responsibility for own health we wish to encourage  the change. This would free up capacity in the practice to see acutely ill patients. The practice receives many complaints about non availability of appoitments. We need your help with this project.

You may access out of hours serviced by dialing 111 for non urgent problems and 999 for life threatening problems.

We have been inspected by the CQC. Our services have been rated GOOD. Please see detailed report below.

We have improved our appointments system. See how to make appointments for details.

We are working towards online appointment booking and online prescription ordering. The software has been installed. Staff training in progress. Will be live from 1 July 2014.

Opening times

Reception times

Monday 08:30 - 12:3014:00 - 18:00
Tuesday 08:30 - 12:3014:00 - 18:00
Wednesday 08:30 - 12:3014:00 - 18:00
Thursday 08:30 - 12:30
Friday 08:30 - 12:3014:00 - 18:00
Saturday Closed
Sunday Closed

Surgery times

Monday 08:45 - 11:4514:10 - 18:00
Tuesday 08:45 - 11:4514:10 - 18:00
Wednesday 08:45 - 11:4514:10 - 18:00
Thursday 08:45 - 11:45
Friday 08:45 - 11:4514:10 - 18:00
Saturday 08:45 - 12:00
Sunday Closed

Last verified on 28/06/2012

Doctors

  • Dr Hamid Ramezani
  • Dr DALPATRAM MISTRY
  • Dr MUKESH MISTRY
  • Dr DHARMESH PATEL

To read more about us and to find other staff members please view our staff page.

GPs at this practice

4 male and 0 female GPs

Additional languages spoken

Persian, Gujarati, Hindi, Punjabi, Urdu

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view test results: Data not available Online access to view test results

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: HSCIC

FAQ

Making appointment system better - we are introducing telephone triage for patients requesting face to face consultation. Often the request is for prescription query or blood test results. These can be dealt with over the phone without need for a face to face consultation.

Latest news

In-house Patient Survey 2015-16

We now have a copy of this report ready to be published.

Associated document

In-house_PATIENT_SURVEY_REPORT_&_Action_PLAN_2015-16[1].pdf (.pdf, 292.29 KB)

Last updated on 31 March 2016.

CQC inspection

The practice was inspected by the CQC team on 28 January 2015.

They foud our services to be safe, effective, caring, responsive to people's needs and well led. All these were rated as good.

A full report is available attached to this message or at www.cqc.org.uk

 

Associated document

CQC PMC 2015 report.pdf (.pdf, 319.2 KB)

Last updated on 31 March 2016.

Patient Survey 2014-15

A survey was conducted early 2015. Report has been accepted by the patient representative group.

Associated document

(application/pdf, 277.94 KB)

Last updated on 31 March 2016.

Patient Survey 2013-14

The Patients Representative group met on 19 March 2014.

We had full discussion about issues raised. An approved report is attached.

Associated document

SURVEY REPORT 2013-14.doc (.doc, 39.5 KB)

Last updated on 31 March 2016.

Patient representative group meeting

The minutes of the meeting are now available.

Associated document

3rd PRG Meeting on 10.12.2014.pdf (.pdf, 202.57 KB)

Last updated on 31 March 2015.

Telephone appointments

We have introduced telephone appointments with doctor of your choice. Ring 76689343 as usual for this service.

Useful for: Discussing any follow up issues including blood tests, xrays and scans; Continuing sickness certificate for a known problem; Medicines review / reauthorisation if you have had recent blood tests or reviews with the nurse; and other issues you feel would be appropriate.

Last updated on 12 June 2014.

Minutes March 2014 PRG meeting

Attached are the March 2014 PRG meeting.

Associated document

2014.03.19-Minutes of 4th PRG Meeting.pdf (.pdf, 216.51 KB)

Last updated on 31 March 2014.

Minutes of September 2013 meeting

Attached are minutes of September 2013 meeting.

Associated document

2013.09.18 - MINUTES 2nd Meeting 13-14, Annoymised for PP-DES on 31.3.14.pdf (.pdf, 279.35 KB)

Last updated on 31 March 2014.

Key facts

Registered patients

7180patients

Friends and Family Test score: General Practice

100%Patients recommend this practice. 10 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

Need advice on how to choose a GP?
View a guide by the Royal College of GPs

Latest reviews of this gp practice

Part time surgery

This surgery has gone further and further downhill over the years. I feel more disheartened each time I visit the surgery and avoid it as...

4 April 2016

the Dr's are very supportive highly recommended

One particular doctor is one of the best Dr's I have ever come across you get a appointment very quick even a telephone consultation grea...

27 January 2016

going downhill

I rang this morning to book an appointment for the afternoon for my daughter who is at school. The receptionist said I have to ring back...

16 December 2015

Happy customer

I rate the surgery highly for a helpful attitude to patients. Doctors and nurses listen, rage you seriously, treat you as an adult, expla...

9 December 2015

Doctors service

Me and my whole family uses this Sergey for last 25 years. They have provided best servise possible.

23 October 2015

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

Find nearby Branches

Last updated on 31 March 2016.

Information supplied by NHS Coventry And Rugby CCG