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Parkview Medical Centre Dr Kukar

Telephone: 020 8749 4141
Address: Parkview Centre for Health & Wellbeing, Cranston Court, 56, Bloemfontein Road, Shepherds Bush, W12 7FG
Website: Website address not added

3.5 out of 5 stars

Based on 2 ratings for this GP surgery

Overview

Patient Participation Group

We are keen to ensure our patients are involved in decisions about the range and quality of services we provide and their views are considered in future development of the practice.

To initiate this we invited patients to join our Patient Reference Group (PRG) to enable us to meet with a small group of patients who could highlight areas of improvement not only for themselves as individuals but the wider patient population.

Following our meeting with the PRG we carried out a patient satisfaction survey at the practice to obtain opinion of our wider registered population.  The survey questionnaire highlighted areas previously discussed with our PRG.

Having analysed the results, below are some key concerns raised by patients and intended actions by the practice.

Late afternoon/evening appointments are difficult to book

Action

Our intention is to increase access, including additional appointments, when we relocate to the new White City Development (Park View Health Centre) in May 2014

Patients should be informed when being booked with a nurse rather than a GP

Action

In future reception and admin staff will inform patients at the time of booking an appointment whether their appointment is with the GP or the Nurse Practitioner

There should be more than one receptionist on duty

Action

Our intention is to increase access and ensure Donna is supported by additional staff when we relocate to the new White City Development (Park View Health Centre) in May 2014

The 48 hour collection period for repeat prescriptions should not be rigid as at times patients have forgotten and need their medication

Action

Our existing policy enables prescriptions to be issued sooner than 48 hours in cases of emergency; however, we will ensure our reception and admin staff members are aware of this.

Opening times

Reception times

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday 10:00 - 14:00
Sunday Closed

Out of hours

NEW PATIENTS ARE WELCOME TO REGISTER WITH OUR PRACTICE. THE SURGERY IS EVEN OPEN ON SUNDAYS TO REGISTER NEW PATIENTS.

Last verified on 05/02/2015

Doctors

  • Dr Maysara Bahja
  • Dr Jasmine Nagpal
  • Dr Navjot Dhami
  • Dr Ravi Kukar

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 2 female GPs

Additional languages spoken

Urdu, Punjabi, Hindi

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view test results is not available Online access to view test results

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: HSCIC

Latest news

My Health London Logo

If you wish to view more information about this practice, including additional outcome standards, please go to the myhealthlondon website

Last updated on 28 June 2012.

Key facts

Registered patients

1867patients

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

Thank you

I would like to say a big 'thank you ' to doctor a particular doctor.What a wonderful doctor they are - very professional,attentive and a...

3 July 2015

Impressed with doctor, premises, and complete experience

I attended this surgery recently with, and for an elderly relative, and witnessed an excellent service being given. The reception staff w...

29 June 2015

Great surgery

I have been attending this surgery for a few years now. Since having my last two children I have noticed how much care and attention my f...

15 June 2013

Bad services

the practice nurse are not helpful and the services are very poor is very disgusting and slow, when you go to do blood test they would a...

8 February 2013

very very rude and unprofessional

yesterday morning i called in the surgery 09.30am, to see the doctor, was told that i have to leave my details and they will call me , ...

29 January 2013

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 05 February 2015.

Information supplied by NHS Hammersmith And Fulham CCG