South Western Ambulance Service NHS Foundation Trust

01392 261500 Westcountry House, Abbey Court, Eagle Way, Sowton Industrial Estate , Exeter, Devon, EX2 7HY
http://www.swast.nhs.uk/

4.5 out of 5 stars

Based on 25 ratings for this trust

Overview

South Western Ambulance Service NHS Foundation Trust (SWASFT) provides a wide range of emergency and urgent care services across a fifth of England covering Cornwall and the Isles of Scilly, Devon, Dorset, Somerset, Gloucestershire, Wiltshire and the former Avon area. Our operational area, covering 10,000 square miles, is predominantly rural, but includes large urban areas such as Bristol, Plymouth, Exeter, Bath, Swindon, Gloucester, Bournemouth and Poole. SWASFT is the primary provider of 999 services across the South West. We also provide Urgent Care Services across Dorset and Gloucestershire. The Trust employs more than 4,000 staff and we have 96 ambulance stations, three clinical control rooms, six air ambulance bases and two Hazardous Area Response Teams (HART).

South Western Ambulance Service NHS Foundation Trust (SWASFT) provides the following services:

  • Accident & Emergency (999) and urgent care
  • NHS111 (Cornwall and the Isles of Scilly and Dorset)
  • Out-of-Hours service (Dorset and Gloucestershire)
  • Patient Transport Service (Bristol, North Somerset and South Gloucestershire)
  • Tiverton Urgent Care Centre

Communities served

  • Bath and North East Somerset
  • Bristol
  • Cornwall and the Isles of Scilly
  • Devon
  • Dorset
  • Gloucestershire
  • Wiltshire
  • Somerset
  • South Gloucestershire
  • Swindon (plus Watchfield and Shrivenham)

Departments and services

South Western Ambulance Service NHS Foundation Trust (SWASFT) provides the following services:




  • Accident & Emergency (999) and urgent care

  • NHS111 (Cornwall and the Isles of Scilly and Dorset)

  • Out-of-Hours service (Dorset and Gloucestershire)

  • Patient Transport Service (Bristol, North Somerset and South Gloucestershire)

  • Tiverton Urgent Care Centre


Latest reviews of this trust

The waiting time was unacceptable

The waiting time we experienced after calling for an ambulance was unacceptable. My mum fell off a chair and broke her shoulder. We call...

20 April 2017

Lack of urgency or empathy from ambulance staff

Whilst walking my dogs in the local park I noticed that a man who uses a mobility scooter was collapsed at the wheel. When I got to him h...

18 April 2017

Thanks for going that extra mile

I tripped on the top stair, on the way up, and flew headlong into a door frame sustaining a 6 inch cut to the top of my head. my wife man...

14 April 2017

The paramedics were brilliant

I was really poorly and the paramedics that came to see me were brilliant. They had a student with them. They were also brilliant. I jus...

10 April 2017

Ambulance service were reluctant to take me to hospital

I had been to A&E on on a Saturday afternoon unable to walk without severe pain in my right leg. I was discharged home on Saturday ev...

30 March 2017

Quality of service at South Western Ambulance Service NHS Foundation Trust

Registration with the Care Quality Commission

The Care Quality Commission regulates this organisation

Last updated on 05 January 2017.

Information supplied by South Western Ambulance Service NHS Foundation Trust