South Western Ambulance Service NHS Foundation Trust - Ratings and reviews
Reviews
-
Review titled 10/10 for Professional and Caring Paramedics
Rated 5 stars out of 5
by Francine - Posted on 24 April 2024
I'd had a night of chasing 111 and finally a doctor arrived at 3am. At 8.30am this morning 2 paramedics one of whom told me his name.They apent an hour with me doing blood pressure checks and ecg and checking my current meds being both very professional and reassuring and even phoned my GP to discuss. They were both excellent practitioners, explained everything to me and reassured me and calmed my anxiety. I would rate them higher than 10/10 as excellent if I could. After 2 recent unplanned stays in Glos Royal hospital paramedics did a great job of both talking to me in a reassuring and compassionate manner whilst being professional and informative the whole time. Thank you both!
Visited April 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Exceptional Service
Rated 5 stars out of 5
by SHARON - Posted on 30 April 2024
We had to call 111 this morning and a paramedic called me back and arranged a priority call for my father who is terminally ill and deteriorated over night, the crew arrived at our address in Mudeford at 0630 and stayed with us until they had managed to get hold of a Macmillan nurse just after 0900, once they were given the authority they then transferred him to a local Hospice in Christchurch. The crew were exceptional and in our opinion went above and beyond there duties, they were informative, caring, and nothing was too much trouble. The crew were contacted by there control regarding other jobs but the paramedic on scene told his control to leave him alone as they would be on scene for some time to care for my father. They left my mothers house just before 1000.
Visited April 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Efficient Caring and Professional
Rated 5 stars out of 5
by Sara Eckersley - Posted on 22 April 2024
92 year old father fell at home. The Ambulance crew arrived from St Leonards and from the onset took control of the situation to assist my father. I was very impressed by their understanding and care shown both to him and ourselves. Thankypu
Visited April 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Great Service
Rated 5 stars out of 5
by Mrs Bates - Posted on 04 April 2024
The ambulance turn up promptly with two friendly health professionals attending my husband when he had taken ill. They were both professional, helpful, friendly and kind making us both feel at ease. They kept us fully informed of my husbands condition. We couldn’t have had a better team than these two men. They were highly professional and a grand team. We can highly recommend them both.
Visited April 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
The ambulance crew was very friendly, very professional, very helpful, very polite, very gentle, very supportive, very responsive, and very well mannered. They helped my father get to hospital in a responsible manner. They handled him with care and respect. They even respected me for representing my father who was not able to communicate clearly. I appreciate the crew whom came out. They were friendly and polite and well mannered.
Visited April 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Excellent paramedics
Rated 5 stars out of 5
by Jane Evans - Posted on 22 March 2024
The 2 paramedics were extremely efficient kind & very professional. They arrived promptly, were very caring & thorough & worked as a team.
Visited March 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Great ambulance crew
Rated 4 stars out of 5
by Susan Mustoe - Posted on 12 March 2024
My husband and myself spent 8 hours in ambulance 1413 last night at Treliske hospital The crew from St Austell were so helpful and kind. We just wanted to say thank you
Visited March 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Lovely caring people
Rated 5 stars out of 5
by Angela Teresa Johnson - Posted on 31 March 2024
Paramedics attended me today,director breathing difficulties,they were lovely caring people,very professional and efficient
Visited March 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Thank you
Rated 5 stars out of 5
by Judy and Peter - Posted on 08 March 2024
Timely arrival, professional and efficient. From the moment I spoke to the emergency operator to everything being resolved we were treated with care, respect and such expertise. We are so grateful to the staff for their fantastic work.
Visited March 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.
-
Review titled Professional service
Rated 4 stars out of 5
by Kat - Posted on 21 March 2024
I wanted to thank the paramedics team of 3 great individuals, for helping me out today showing profesional na kind approach. Big thanks!!!
Visited March 2024
South Western Ambulance Service NHS Foundation Trust has not yet replied.