Danson Family Practice - Dr Danson and Dr Mubarik

0161 484 1484 Werneth Primary Care Centre, Featherstall Road South , Oldham, Lancashire, OL9 7AY
http://www.dansonfamilypractice.co.uk

3.5 out of 5 stars

Based on 3 ratings for this GP surgery

News:

  • Patient Survey Results (June 11)
  • Our latest newsletter
  • Advanced Nurse Practitioner

Overview

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 20:00
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Surgery times

Monday 08:00 - 18:30
Tuesday 08:00 - 20:00
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Last verified on 04/11/2016

Doctors

  • Dr Asad Mubarik
  • Dr. John A Danson

To read more about us and to find other staff members please view our staff page.

GPs at this practice

2 male and 0 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online
  • Online access to view your record is available Online access to view your record

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Services

We welcome all patients to join our active Patient Participation Group, please register your interest at reception or join online at http://www.dansonfamilypractice.co.uk/ppg.aspx
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Electronic Prescription Service logo

Latest news

Patient Survey Results (June 11)

Patient Survey Results (June 11)

Associated document

Latest Patient Survey Results (.pdf, 258.02 KB)

Last updated on 10 June 2015.

Our latest newsletter

Please enjoy looking at our May 2013 newsletter

Associated document

May 2013.doc (.doc, 901.5 KB)

Last updated on 28 May 2013.

Advanced Nurse Practitioner

NEW: Advanced Nurse Practitioner Saleema Simmons

We welcome Saleema to our practice team, she is a very experienced, friendly, Advanced Nurse Practitioner

She works everyday.

The Advanced Nurse Practitioner (ANP) is able to deal with many problems, Saleema can assess, diagnose, order investigations, make referrals and prescribe medication. She can review the following illnesses / symptoms.

Sore throats

Ongoing coughs & colds

Ears: Pain/discharge/dullness of hearing

Nose: Sinusitis/facial pain/blocked/congested/catarrh

Eyes: Conjunctivitis

Exacerbations of COPD

Skin infections / Impetigo

Skin rashes

Urine infections

Thrush / Discharges

Emergency Contraception

Abdominal pain / Diarrhoea / Vomiting

Haemorrhoids

Muscular skeletal pain

Insct bites and stings

She also provides health education enabling our patients to manage their health condition

 

Last updated on 18 August 2015.

Named Accountable GP for all of our Patients

 
GP Practices are required to inform patients that they have a named GP who is responsible for their overall care at the practice, please contact the practice if you wish to know who this is or if you have a preference and we will do out best to accommodate your request.

Last updated on 10 June 2015.

Patient Group Report 14/15

Please see our attached patient group report for 14/15

Last updated on 23 March 2015.

Patient Group Report 14/15

Patient Group 2014 / 2015

Patient views are paramount to ensure continuous improvement of our services and we will always listen and take into account what patients are telling us. This group is seen as another method that patients can talk to us in addition to over the reception desk, telephone, email, text and feedback via our website.

 Through our effective communication methods the Patient Representative Group gain a better understanding and knowledge of the practice and its' staff, where previously they may have seen an issue, when the dynamics of the practice are explained it can become more understandable to the patient and they are able to see barriers we may encounter. By working with our patients we can often reach a solution.

The Patient Representative Group enables us to consult with patients about arrangements for their primary health care before in-house decisions are made.

 Our practice can plan services jointly with patients and this enables us to get closer to the community for whom we care.

Local and national areas were also addressed around online facilities, extended opening hours, Patient access, health campaigns and any other information which was deemed relevant.

The practice uses the TV screens within the centre and newsletters to convey information.

The CQC whilst visiting reviewed the Patient Representative Group documentation and work done and were happy with the information seen.

The practice is very keen in engaging patients to help deliver and design services around the needs of its' patients. The Practice was keen to ensure that before it sought the views of its' patients on the priority areas, that the group understood its roles and responsibilities and why as a group they are integral to all we do.

The PRG were keen to look at the key issues mainly those that were used within the National Patient Survey and look at issues regarding their patient experience with regards to appointments, telephone access, seeing a GP of their choice. The Practice had also used feedback, comments and suggestions by patients to help inform some of the priority areas.

The practice has a comments box in reception so anonymous comments can be left if so desired.

Action Plan 2014 / 15

The PRG have identified the following priorities:

 The practice agrees to- 'You Said - We Did'

  • Introduce a Text Messaging Service - We Did
  • Reduce Did Not Attends - We Did

Introduce a text messaging service - When booking an appointment patients will receive a text confirmation, 24 hours before their appointment the patient will receive an appointment reminder, 2 hours following their appointment the patient will be sent a Friends & Family question to feedback regarding the service they received.

Reception staff are given a print out each morning of patients who the text messaging service has been unable to deliver the message to, the receptionist will then update the patient details when they arrive at reception for their appointment.

  • Lack of car parking - We Did
  • ?

Unfortunately the practice is unable to change this, however in addition to the car park, further parking is available on the surrounding roads. The Practice Manager will feed the patients' concerns back at the next building meeting.

  • Music in the waiting room - We Did

Due to licensing laws we cannot accomodate this request, however in addition to practice information advertised on the screens in the waiting room there are health related short stories for patients to watch whilst they wait to be seen.

  • Advertise Services - We Did
  • ?

The Practice waiting room information screen is kept updated, the patient group have suggested doing a 6 monthly email which is currently being looked into as well as a quarterly newsletter.

  • Improve telephone access - We Did
  • ?

A mobile telephone is now used for receptionists to carry out any 'back office' administration thus freeing up the practice telephone lines. Admin phone is now answered at busy periods, giving the practice three incoming lines instead of two.

Last updated on 23 March 2015.

Key facts

Registered patients

4726patients

Friends and Family Test score: General Practice

100%Patients recommend this practice. 14 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Latest reviews of this gp practice

Good understanding of mental health issues.

I am more than happy to recommend this surgery. Receptionist's are professional & proficient. Doctor actually listens without being cond...

27 November 2015

Depresion

My previous doctor was great .left with another doctor who is re and unhelpful. could not wish for a worse dr. it has been hell every day...

1 July 2015

Reception is a joke

Having had an issue recently with an online prescription request not one receptionist knows what the other one is doing! Very frustratin...

8 April 2015

amazing GP

I would like to comment on how impressed I am with this practice and how the GP listend and took care of my problems. I am very happy I m...

31 March 2015

Very good service and support

My family and I have always found the surgery to be professional, helpful and supportive. The admin staff are brilliant as is the practic...

26 March 2015

Patient Participation Group

For more comments and opinion data for this practice, view the Patient Participation Group

Nearby Branches

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Last updated on 04 November 2016.

Information supplied by NHS Oldham CCG