Peterborough City Hospital - Ratings and reviews
Reviews
-
Review titled Excellent care
Rated 5 stars out of 5
by Joan Carter - Posted on 26 April 2024
My 14 year old granddaughter was blue lighted to PCH with suspected meningitis. She was given excellent care both physically and emotionally with a brilliant play therapist brought in to support her through the lumbar puncture. Her care on the ward was above and beyond. Thank you
Visited Children's & Adolescent Services on March 2024
Peterborough City Hospital has not yet replied.
-
Review titled Rude consultation
Rated 3 stars out of 5
by Anonymous - Posted on 02 April 2024
I had a urology consult last week where the urologist tried to accuse me of taking illicit drugs aswell as was being rude and not listening to me whatsoever when going over previous test results on top of this he asked why I’m scared of having cathatorisation/ a camera in one hole but not scared of having anything in the other female hole, I found this experience extremely degrading as I’m only a 23 year old female and have had my current problem for 7 years and just want either a treatment plan or more tests to figure out what’s actually wrong, when giving possible issues that could be wrong was completely shut down and was told to stop listening to others when some of the others were urologists. I believe after this consultation they have given me medication I also do not need following test results that were infront of the doctor. I do appreciate that they listened to one of my requests regarding antibiotics however overall a very bad experience considering I had been waiting for this appointment for nearly a year. Thankfully after speaking with the team will be being booked on another consultation however just hope no one has had similar experiences with this current doctor as it was extremely rude
Visited Urology on March 2024
Peterborough City Hospital has not yet replied.
-
Review titled Ward A4 General Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2024
My mother was admitted to Ward A4 for a week in March after a bad fall. ( She had never been overnight in hospital before and she’s 88!). Her experience in this Ward was worthy of the highest praise, hence the review. The whole team ensured she had exemplary care at all times. Her transfer to respite care was handled sensitively and she has appreciated just how hard everyone works as a team to support patients in her circumstances. A huge thank you to everyone involved from my mother and immediate family.
Visited General Surgery on March 2024
Peterborough City Hospital has not yet replied.
-
Review titled Very long wait
Rated 3 stars out of 5
by Mr Sean Smith - Posted on 21 February 2024
i came in for a wrist injury and needed an xray. i arrived at midnight as per instructions from 111. i was left waiting all night until 8am when things started moving along and getting seen to and getting my xrays. i was then told after asking why i was waiting so long that there was no one in to do this until 7.30 when the day shift comes in. so instead of being told nothing can be done till tomorrow and letting me come back later i was left in a&e for 8 hours. this bad enough for a healthy person but i am a diabetic t2 treated with insulin with no access to my insulin as i didnt bring it with me as I did not expect to be there all night. So i could not eat for risk of raising my blood sugar to much. There was also 3-4 other people also waiting for xrays but at least 1 of those left in the early hours. By the time I found out what was happening (around 4.30am) i thought theres not much point going home and coming back a few hours later so just stayed. No one should of just been left for 8 hours
Visited Don't know on February 2024
Peterborough City Hospital has not yet replied.
-
Review titled A remarkable experience
Rated 5 stars out of 5
by Neil Franklin - Posted on 07 February 2024
Admitted for eye lid surgery. A bit worried with the intrusion on a very sensitive part of the body but found the whole experience amazing. Conscious through out the delicate procedure and truly appreciative of the skill and care taken. The lead gentleman was also instructing a trainee verbally while performing the operation and also guiding her through certain stages to give her hands on experience. May sound a little daunting to some, but to me it made me feel with their confidence that I was in the best possible care. Definitely on a par with my knee replacement operation at Hinchingbrook Hospital when I was conscious through out. Thank you North West Anglia NHS.
Visited Ophthalmology on February 2024
Peterborough City Hospital has not yet replied.
-
Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2024
Excellent care received for my boy. All staff and nurses were very caring, understanding and very efficient. They also bought us some food and a drink. Thank you very much for everything! Well done! You are Little Angels!
Visited Accident and emergency services on February 2024
Peterborough City Hospital has not yet replied.
-
Review titled Wonderful care
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2024
The service received was first rate. Thorough, caring, and efficient with minimal waiting times despite being very busy. I felt the service surpassed what I have had as a privately funded patient elsewhere.
Visited Orthopaedics on February 2024
Peterborough City Hospital has not yet replied.
-
Review titled Patronizing
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
Some of the medical staff I have experienced whilst attending the hospital have demonstrated patronizing attitudes. They do not listen to the patient, they think they know best. Some after having completed a 3year degree still do not fully appreciate the issue rather tend to consider it to be in ones head. This is extremely frustrating as a patient. When one goes to the PALS service to complain all there answer is you need to go online and complete the form. This is my experience goes no where. Many of the nursing staff are kind and helpful
Visited Don't know on January 2024
Peterborough City Hospital has not yet replied.
-
Review titled Excellent Service
Rated 4 stars out of 5
by John Gannon - Posted on 07 March 2024
I was seen by the Speech Therapy department due to my voice being effected after a stint in another hospital the previous year. The therapist that I was seen by explained what the problem was and the potential ways that it can be improved and fixed. I was referred to the consultant who performed an examination and further explanations which I found to be very useful as it was described in a way that it was easy to understand using visual model of the throat & voice box. Both the speech Therapist and consultant made me feel very comfortable to go ahead with the procedure. The procedure was conducted in a very timely manner and was out of the hospital on the same day. I now have a voice again and am very pleased with the experience
Visited Ear, Nose & Throat on January 2024
Peterborough City Hospital has not yet replied.
-
Review titled Ungoing appoitment and never seen
Rated 1 star out of 5
by Anonymous - Posted on 09 May 2024
So my boyfrend had accident on october 2023.The doctor made appitment emegency request to scan hand soft tissue. Of corse now its 05.2024 and we still havent been seen. After two letters that january appoitment are canceled and somewhere in aprill does he still need it. Of corse we sad that he neesds it .Hand hurts like hell he cant grab or take in hand anything whithout pain. I wuder if his hand havent healed as it shuld after 7 months waiting he will gona have operation? He almost lost his job because doctor didnt recomend to go back to work untill he will have this scan. So he is working whith pain. I know there are long waiting list we where patience. But siriously 7 months. Dissapointing.
Visited Orthopaedics on January 2024
Peterborough City Hospital has not yet replied.